Startup Diligence
Diligence report Consumer & Retail / fast-casual restaurants Private unicorn / growth-stage restaurant chain

Just Salad

Just Salad Startup Diligence Research Report

Diligence should focus on whether nearly-100-unit expansion, digital/app personalization, and sustainability differentiation can sustain restaurant-level margins and growth sufficient for the $1B valuation [EC-002, EC-003, EC-011, EC-012].

Company profile

Just Salad Startup Diligence Research Report

Eligible private-unicorn diligence target: public evidence supports Just Salad as a current private $1B CB Insights unicorn with a $200M 2025 raise and ongoing operations [EC-001, EC-002, EC-005, EC-025]. The opportunity is a scaled healthy fast-casual/sustainability brand, but financial, cap-table, unit-economic, customer, supplier, and legal schedules are mostly private [EC-019, EC-020, EC-021].

Website
www.justsalad.com
Sector
Consumer & Retail / fast-casual restaurants
Geography
United States / New York, New York
Stage
Private unicorn / growth-stage restaurant chain
Known aliases
Just Salad LLC, Just Salad HoldCo LLC, Just Salad Services LLC, Just Salad Restaurant, Just Salad Partners LLC, BringBack Bowl
Report version
1.0
Timezone
America/New_York

Executive summary

Strengths

  • CB Insights and financing coverage support the $1B unicorn valuation and 2025-02-24 list date.
  • D1 Capital Partners is publicly named in the investor group for the 2025 raise.
  • Fast-casual, app/online, catering, sustainability, reusable-bowl and carbon-label positioning are publicly supported.

Risks

  • Financial quality and valuation support remain opaque without financials, same-store-sales, and restaurant P&Ls.
  • Expansion execution and unit economics could miss plan in competitive, labor/food-cost sensitive markets.
  • Legal, employment, accessibility, food-safety, and regulatory exposure requires counsel/regulatory schedule review.

Gaps

  • Audited financial statements, restaurant-level P&Ls, and same-store-sales cohorts.
  • Fully diluted cap table, 2025 financing terms, debt/lease obligations, and investor rights.
  • Revenue by customer/channel/platform, supplier concentration, and delivery/catering economics.
  • Management org chart, headcount/turnover, compensation, and employee-relations history.
  • Complete litigation, regulatory, insurance, and sustainability substantiation package.

Recommended next steps

  • Proceed with standard private-company diligence; do not rely on valuation headline without financial/cap-table review.
  • Prioritize financial model, cap table, store-cohort economics, legal/regulatory schedule, and supplier/food-safety records.
  • Interview CEO, CFO/finance, operations, technology/product, legal, and sustainability owners.
  • Run location-level public-health/legal searches across every operating state and reconcile with counsel schedule.

Risk register

high medium likelihood

R-001: Valuation and financial quality opacity

The $1B valuation is publicly supported, but revenue, margins, cash burn, cohorts, and audited statements are not public [EC-001, EC-002, EC-019].

Diligence request: Obtain audited FY2023-FY2025/YTD2026 financials, restaurant-level P&Ls, same-store-sales bridge, cash runway, and valuation round terms.

high medium likelihood

R-002: Expansion execution and unit economics

Proceeds target new unit growth and the chain is expanding, but public data lacks lease pipeline, capex, payback, and new-store cohort performance [EC-002, EC-003, EC-006, EC-013].

Diligence request: Review lease schedule, real-estate committee minutes, capex budget, new-store AUV/payback by cohort, and labor availability.

high medium likelihood

R-003: Legal, employment, accessibility, and food-safety exposure

CourtListener shows a meaningful docket footprint and NYC inspection rows include critical violations, making multi-jurisdiction compliance a key diligence area [EC-015, EC-017].

Diligence request: Counsel to provide litigation/regulatory schedule, reserves, insurance coverage, settlement obligations, inspection history, and compliance programs.

high medium likelihood

R-006: Fresh-food supply chain, food-cost, and waste exposure

Fresh produce/proteins and reusable packaging are core to the brand but supplier concentration, commodity exposure, QA, waste, and sanitation economics are private [EC-012, EC-017, EC-021].

Diligence request: Review supplier contracts, QA audits, recall procedures, waste metrics, packaging/reusable-bowl sanitation, and commodity sensitivity.

medium high likelihood

R-004: Digital ordering and app reliability risk

App channels are strategic and public ratings are strong, but recent app-store reviews cite ordering, delivery, payment, and rewards issues [EC-008, EC-009, EC-010, EC-011].

Diligence request: Request app analytics, funnel conversion, crash/payment failure logs, NPS by channel, incident postmortems, and product roadmap.

medium medium likelihood

R-009: Sustainability claim substantiation

B Corp, carbon labels, reusable bowl and Too Good To Go impact metrics are material to differentiation but public substantiation was largely company-sourced [EC-007, EC-012].

Diligence request: Obtain B Corp certificate, carbon-label methodology, impact report, packaging lifecycle analysis, legal review of claims.

medium unknown likelihood

R-005: Customer/channel concentration unknown

The public model is broad B2C, catering, app, office, and delivery, but no revenue mix, top customers, delivery-platform share, or retention cohort data is public [EC-018, EC-022].

Diligence request: Request revenue by channel/customer/market, delivery partner mix, retention cohorts, catering customer list, and AR aging.

medium unknown likelihood

R-007: Management bench and turnover opacity

Founder/CEO is verified, but the full leadership roster, functional owners, compensation, retention, and turnover metrics are not public [EC-006, EC-023].

Diligence request: Obtain org chart, management bios, employment agreements, succession plan, turnover dashboard, and employee-relations history.

Chapter 01

01Financial Information

Public evidence verifies a $200M 2025 raise and approximately $1B valuation, plus 2014 Form D offerings, but full financial statements, projections, unit economics, debt, and cap table are not public [EC-001, EC-002, EC-004, EC-019, EC-020].

I.A Annual and quarterly financial information for the past three years

not publicly verifiable confidence: low

No audited or management financial statements were public; public signals are qualitative and Form D revenue range was declined [EC-004, EC-019].

Evidence gaps

  • Audited/reviewed FY2023-FY2025 financial statements.
  • YTD2026 management accounts, A/R aging, gift-card/deferred revenue, tax positions, and sales by channel/geography.

Hidden risks

  • Headline valuation could be difficult to support if restaurant-level margins or same-store-sales are weaker than public statements imply.

Follow-up questions

  • Provide three-year financial statements, restaurant cohort P&Ls, same-store-sales bridge, and working-capital schedules.
Public revenue and unit-economic signals
metric or documentpublic signalverification statusrisk implicationprivate data request
Annual/quarterly financial statementsNot publicnot_publicly_verifiableCannot underwrite revenue quality, EBITDA, working capital, or cash burn.Audited/reviewed income statements, balance sheets, cash flows, footnotes for FY2023-FY2025 and YTD2026.
SEC Form D revenue rangeDecline to Disclose in 2014 filingsverifiedNo historic revenue baseline from SEC.Monthly revenue bridge and restaurant-level P&Ls.
Same-store sales/unit economicsCompany claims industry-leading same-store sales, strong profitability, increased trafficpartially_verifiedQualitative claims could mask margin pressure or maturity mix.Same-store sales by cohort, AUV, restaurant contribution margin, labor/food/occupancy costs.
Backlog, AR aging, tax/NOLsNot publicnot_publicly_verifiableCatering/office credit and working-capital exposure unknown.AR aging, deferred revenue, gift-card liability, taxes, NOLs, leases, and off-balance-sheet obligations.

I.B Financial Projections

not publicly verifiable confidence: low

Proceeds are intended for new unit growth, menu innovation, technology, and customer experience, but no projections or capital-expenditure plan are public [EC-002].

Evidence gaps

  • Three-year operating model, restaurant pipeline, capex budget, financing assumptions, downside cases.

Hidden risks

  • Expansion may consume capital faster than expected if construction, labor, or food costs exceed assumptions.

Follow-up questions

  • Provide model with unit openings, AUV, same-store-sales, margin, capex, lease obligations, and cash runway sensitivities.

I.C Capital Structure

not publicly verifiable confidence: medium

Public records identify Just Salad LLC, a HoldCo disclosure, Form D history, and 2025 investors; current ownership, debt, and dilution are private [EC-005, EC-020, EC-025].

Evidence gaps

  • Fully diluted cap table, debt schedule, investor rights, LLC operating agreements, option plans.

Hidden risks

  • Investor preferences, debt, options, warrants, leases, and side letters may materially affect common-equity value.

Follow-up questions

  • Provide entity chart, cap table by holder/security, financing documents, debt/lease obligations, and all side letters.
Capital structure and ownership snapshot
stakeholder or entitypublic positionevidenceverification statusdiligence request
Just Salad LLCDelaware limited liability company; SEC CIK 0001626732SEC company search and Form D issuer fieldsverifiedFormation docs, operating agreement, ownership ledger.
Just Salad HoldCo LLCCorporate parent identified in 2025 litigation disclosureCourtListener excerpt for Ostorga corporate disclosurepartially_verifiedFull entity chart and intercompany agreements.
Wellington, D1, Neuberger Berman, Stripes2025 financing investors$200M round announcementverifiedStock purchase agreement, preference stack, side letters.
Employees/options/debt holdersnot publicly disclosedNo public option, warrant, debt, or share schedule locatednot_publicly_verifiableCap table, option plan, debt schedule, convertible instruments.

I.D Other financial information

partially verified confidence: medium

Financing history is partly public through 2014 Form D filings and 2025 $200M round; tax/accounting policies are not public [EC-001, EC-002, EC-004].

Evidence gaps

  • Security-by-security financing history, valuation basis, tax/NOL schedule, accounting policies.

Hidden risks

  • Form D filings may represent multiple vehicles/securities; 2025 preferences could materially change effective valuation.

Follow-up questions

  • Provide financing ledger, cap table snapshots by round, tax returns, accounting policy memo, and debt/warrant schedule.
Public funding-round history
dateround or filinglead or participantsamountpost money or valuationverification statusdiligence caveat
2014-12-01SEC Form D exempt offering30 investors disclosed as count only$26.0M total amount soldnot disclosedverifiedSecurity terms and ownership percentages not public.
2014-12-01SEC Form D exempt offering1 investor disclosed as count only$6.0M total amount soldnot disclosedverifiedCould represent related security/vehicle; confirm with cap table.
2025-02-24Growth capital raiseWellington Management led; D1 Capital Partners, Neuberger Berman, Stripes participated$200.0Mapproximately $1.0B valuationverifiedSecurity type, liquidation preferences, investor allocations, and post-money math not public.

No public evidence of subsequent priced rounds was found.

Funding and growth milestone timeline Chronological public financing and operating milestones.
Public financing and valuation trajectory Chart of disclosed financing amounts and valuation anchors.
Chapter 02

02Products

Just Salad has verified public product breadth across salads, wraps, bowls, soups, smoothies, catering, app ordering, Salad AI, carbon labels, and reusable-bowl positioning [EC-003, EC-007, EC-008, EC-011, EC-012].

II.A Description of each product

partially verified confidence: high

Product categories and digital/sustainability features are well evidenced, but price ladders, SKU margins, market share, and product-level growth are private [EC-003, EC-007, EC-011].

Evidence gaps

  • SKU-level margin, demand by product, pricing by market/channel, AI adoption/retention lift, IP/software assignments.

Hidden risks

  • Menu complexity and digital reliability could pressure margins and customer experience.
  • Sustainability labels and reusable bowl claims require methodology support.

Follow-up questions

  • Provide menu engineering files, product P&Ls, pricing architecture, app analytics, AI governance, and IP schedule.
Product and SKU matrix
product or servicetarget audiencepublic featuresevidenceverification status
Chef-designed saladsHealth-conscious fast-casual lunch/dinner guestsOver 15 chef-designed salads; calories/protein/CO2e labels shown on site/appPR and homepage menu cardsverified
Warm bowls and market platesGuests seeking protein-forward mealsMarket plates, warm bowls, fresh-prepped proteinsHomepage Gochujang Chicken Market Plate and PR product descriptionverified
Wraps, soups, smoothies, avocado toastAdjacent fast-casual occasionsMenu expanded beyond saladsPR and App Store feature descriptionverified
Catering/office orderingCorporate and group occasionsCatering and office CTAsHomepage channel cardsverified
Digital app and Salad AILoyalty, pickup, delivery, personalized orderingNutrition/carbon info, dietary filters, one-tap reordering, AI recommendationsApp Store and Restaurant Business AI articleverified
Reusable bowl / BringBack BowlSustainability-oriented customersReusable bowl program and registered BRINGBACK BOWL markPR and USPTOverified
Pricing and value-position comparison
brand or itempublic pricing signalsource qualityverification statusdiligence request
Just Salad average orderA Google Play reviewer referenced average order of $13-$15; not an official price.single anecdotal reviewinconclusiveStore-level menu price file by market, delivery markups, discount/promo history.
Just Salad official menuOfficial homepage/order pages showed items and channels, but reliable current location prices were not captured.official but dynamic/location-specificnot_publicly_verifiableExport current menu and price architecture by market and channel.
Sweetgreen/CAVA/ChoptCompetitive basis includes price/value; exact local SKU price comparison not compiled from reliable public data.SEC competition statements/competitor sitepartially_verifiedBenchmark basket pricing in core Just Salad markets.

Pricing diligence should avoid relying on individual app-review anecdotes.

Product and digital dependency architecture How public product surfaces connect customers, stores, app, and sustainability data.
Chapter 03

03Customer Information

Public sources show broad B2C, app/online, catering/office, and delivery channels, but top customers, revenue concentration, AR, supplier spend, and severed relationships are not public [EC-018, EC-021, EC-022].

III.A Top customers by application

not publicly verifiable confidence: medium

For a restaurant model, public evidence identifies customer segments rather than named top customers; top 15 customers by application are not public [EC-018].

Evidence gaps

  • Top customer list, repeat/revenue by segment, purchase timing, product ownership where applicable.

Hidden risks

  • Catering/office or delivery marketplaces could concentrate revenue despite broad consumer demand.

Follow-up questions

  • Provide top 15 customers/accounts by application and channel for FY2024-FY2026 YTD.
Public customer and segment ledger
customer or segmentpublic evidenceknown use caserevenue shareverification statusdiligence request
Walk-in retail guestsNearly 100 restaurants and location CTAsIn-store fast-casual mealsnot disclosedpartially_verifiedSales by location, daypart, and cohort.
App/online pickup and delivery usersOrder site and app listingsOrder ahead, delivery, rewards, personalizationnot disclosedverified channel / not_publicly_verifiable mixDigital order share, retention, funnel conversion, delivery margin.
Catering and office accountsHomepage catering/office CTAsGroup meals and corporate ordersnot disclosedpartially_verifiedTop 15 catering/office customers and contract terms.
Delivery marketplace customersReview mentions DoorDash alternative; official delivery available in appThird-party or native deliverynot disclosedinconclusiveMarketplace sales, commissions, dependency by platform.
Customer and channel revenue concentration disclosure status Bar chart showing disclosed revenue-share gaps by customer/channel.

III.B Strategic relationships

partially verified confidence: medium

Investors, Too Good To Go, app platforms, advisors, and ingredient collaboration signals are public; economics are private [EC-002, EC-012].

Evidence gaps

  • Contracts, revenue contribution, marketing agreements, side letters.

Hidden risks

  • Partner economics or exclusivity could affect margins, governance, and brand claims.

Follow-up questions

  • Provide strategic partnership contracts and contribution by partner.
Strategic relationships and partnerships
partnerrelationship typepublic evidenceverification statusdiligence gap
Wellington Management, D1 Capital Partners, Neuberger Berman, StripesInvestors$200M round participant groupverifiedGovernance rights, board seats, transfer restrictions.
Too Good To GoFood-waste marketplace / sustainability partnerSaved over 160,000 meals and avoided over 430,000 kg CO2e per company releasepartially_verifiedPartnership contract, economics, impact methodology.
bibigoIngredient/brand collaboration signalLinkedIn update and order page feature Gochujang Chicken with bibigo saucepartially_verifiedSupplier agreement, promotional economics, exclusivity.
Apple App Store / Google PlayApp distribution platformsPublic app listingsverifiedApp vendor stack, crash/uptime data, privacy compliance.
BofA Securities and Latham & WatkinsPlacement agent and legal counsel for 2025 financingPress release identifies transaction advisorsverifiedEngagement letters and fees if material.

III.C Revenue by customer

not publicly verifiable confidence: low

No customer or channel revenue concentration data is public [EC-018].

Evidence gaps

  • Revenue by customer/channel/platform/market, customers above 5% of revenue, AR aging.

Hidden risks

  • Delivery or office/catering concentration could create margin and demand volatility.

Follow-up questions

  • Provide customer/channel revenue concentration and platform-dependency schedules.

III.D Significant relationships severed within the last two years

not publicly verifiable confidence: low

No public list of severed customer, partner, or supplier relationships was found [EC-018, EC-021].

Evidence gaps

  • Terminated customer/partner/supplier contracts, reasons, financial impact.

Hidden risks

  • Loss of delivery, catering, supplier, or real-estate partners may not be publicly visible.

Follow-up questions

  • Provide schedule of terminated/non-renewed material relationships since 2024-01-01.

III.E Top suppliers

not publicly verifiable confidence: medium

Public product claims imply dependencies on fresh produce, proteins, packaging/reusable bowls, digital ordering, and real estate, but top supplier spend is private [EC-021].

Evidence gaps

  • Top suppliers for FY2024-FY2026 YTD, purchase amounts, contracts, QA audits, recall history.

Hidden risks

  • Food-cost inflation, supplier outages, sanitation, and QA issues could quickly affect margins and brand trust.

Follow-up questions

  • Provide top supplier spend by category, contract terms, concentration, and food-safety audits.
Top supplier and operating dependency matrix
dependencyrolepublic evidenceconcentration riskverification statusdiligence request
Fresh produce and ingredientsCore COGS and product qualityPrepped-daily produce/from-scratch recipesCommodity inflation, spoilage, food safetypartially_verifiedTop vendors, contract terms, QA audit history, recall procedures.
ProteinsMarket plates/bowls and menu proteinProteins marinated overnight and cooked freshProtein cost volatility and prep complexitypartially_verifiedProtein supplier list, price locks, substitution rules.
Reusable bowl / packaging supplySustainability differentiation and operational complianceReusable bowl program, 43,000 lbs packaging waste avoided claimProgram economics, sanitation, supply availabilitypartially_verifiedPackaging vendors, cleaning process, unit economics, regulatory review.
Digital ordering and app infrastructurePickup/delivery/rewards channelOrder site and app listingsApp reliability and payments riskpartially_verifiedVendor architecture, SLA, incident history, payment processor terms.
Real estate pipelineNew unit growthNearly 100 locations and expansion proceedsSite selection, lease liabilities, construction delayspartially_verifiedLease schedule, pipeline, capex by store, landlord concentration.
Chapter 04

04Competition

Just Salad competes in a crowded health/fast-casual category against larger public players and private salad specialists; price, quality, service, location, digital engagement, and sustainability positioning matter [EC-013, EC-014].

IV.A Competitive landscape by market segment

verified confidence: high

Sweetgreen, CAVA, Chopt, local QSRs, delivery marketplaces, and prepared-food alternatives create multi-axis competition [EC-013, EC-014].

Evidence gaps

  • Market share by DMA, pricing/basket analysis, customer switching, competitor openings near Just Salad sites.

Hidden risks

  • Larger rivals may outspend or underprice Just Salad, while local alternatives pressure lunch occasions.
  • Sustainability differentiation may be copied or challenged.

Follow-up questions

  • Provide market share, win/loss, pricing benchmark, same-store-sales by competitor proximity, and site-selection analytics.
Competitor comparison matrix
competitorsegmentpublic footprint or signalproduct overlapdifferentiator vs just saladsource
SweetgreenPublic healthy fast-casual salads/bowls281 restaurants in 24 states and D.C. as of FY2025Salads, bowls, digital/cateringLarger footprint, public reporting, automation initiativesSEC 10-K
CAVAPublic Mediterranean health/wellness fast-casual439 restaurants in 28 states and D.C. as of FY2025Bowls, health positioning, catering/digitalBroader scale and grocery CPG exposureSEC 10-K
ChoptPrivate salad/wrap/bowl fast-casualHealthy salads, wraps, bowls and rewards on official siteDirect salad/wrap/bowl competitorRewards emphasis; less public sustainability detail from source reviewedChopt site
Local/regional fast-casual and QSR restaurantsLocal, regional, national chains plus delivery marketplaces/grocery prepared foodCompetitor filings cite broad competition on price, quality, service, value, location, digitalLunch/dinner convenience occasionsMay outspend or underprice Just Salad in local marketsSweetgreen/CAVA 10-Ks
Basis-of-competition scoring
axisjust salad positioncompetitor pressureevidencerisk read
Price/valueAttractive price claimed by Wellington quote; exact pricing not publicHigh from QSR, CAVA, Sweetgreen, ChoptPR investor quote and competitor 10-K competition factorsHigh sensitivity to food/labor inflation and delivery fees.
Health/sustainability brandB Corp, reusable bowl, carbon labelsSweetgreen/CAVA also health-conscious; Chopt direct salad overlapPR/site/competitor sourcesDifferentiation depends on verified impact and customer willingness to pay.
Footprint and convenienceNearly 100 units; expansion fundingSweetgreen/CAVA materially largerPR and public-company 10-KsNeed disciplined site selection and new-store payback.
Digital personalizationSalad AI, app ratings, order siteIndustry-wide digital/delivery competitionAI article, app stores, competitor filingsPositive but app reliability complaints could erode retention.
Healthy fast-casual market map Position Just Salad against selected public and private competitors.
Chapter 05

05Marketing, Sales, and Distribution

Public GTM spans stores, app/online, catering/office, delivery, local openings, and sustainability/menu innovation messaging; funnel metrics and channel economics are private [EC-007, EC-008, EC-009, EC-010, EC-022].

V.A Strategy and implementation

partially verified confidence: high

Observable distribution channels include restaurants, app/online, catering/office, delivery, local openings, and sustainability-led brand marketing [EC-007, EC-008, EC-022].

Evidence gaps

  • Marketing spend, CAC, LTV, channel revenue, promo ROI, app funnel metrics, social reach.

Hidden risks

  • Customer acquisition could depend on promotions and app reliability; sustainability claims need substantiation.

Follow-up questions

  • Provide GTM budget, channel mix, campaign ROI, app funnel/NPS, delivery economics, and local-opening playbook.
Distribution channels and GTM motions
channelregion or scopepublic evidenceverification statusdiligence gap
Owned restaurant locationsNY, FL, IL, MA, NJ, CT, PA plus 2026 public opening posts in additional marketsNearly 100 locations and LinkedIn grand openingsverified/partially_verifiedStore-level sales, lease terms, company/franchise mix.
Mobile app / online orderPickup and delivery where stores operateOrder site, iOS/Android app listingsverifiedConversion, retention, crash rate, payment failure rate.
Catering and officeBusiness/group mealsHomepage CTAsverified channel / revenue not publicTop accounts, repeat rate, gross margin, credit terms.
Delivery / marketplaceLocation-dependentApp delivery and review mentions DoorDashpartially_verifiedDelivery platform contracts and unit economics.
Drive-thru formatEarly format signalRestaurant Business says first drive-thru opened in Livingston, NJpartially_verifiedFormat economics and pipeline.
Public marketing-signal summary
signalevidencestrengthrisk or gapfollow up
Sustainability positioningB Corp, reusable bowl, carbon labels, Too Good To Go metricsstrong public narrativeImpact methodology and regulatory substantiation requiredImpact report, B Corp certification evidence, carbon-label methodology.
App ratings and reviewsiOS 4.8/17K ratings; Android 1.15K reviews; negative reliability reviewsmixedApp reliability may hurt repeat ordersCohort retention, NPS, app crash/payment logs.
Grand-opening local promotions$5 opening promotions and local givebacks in LinkedIn postsactive local marketingPromotion ROI and cannibalization not publicOpening-week CAC/payback and local store marketing budget.
Menu innovation PRSalad AI and seasonal/new protein itemsvisible innovation cadenceAdoption and margin impact unknownAttach rates, incremental traffic, SKU margin.
Public GTM channel evidence-strength chart Scores observable evidence strength by channel; not revenue mix.

V.B Major Customers

not publicly verifiable confidence: low

Major customer relationships and pipeline are not public; B2C restaurant traffic is visible only indirectly [EC-018].

Evidence gaps

  • Major-customer status/trends, pipeline, contract terms.

Hidden risks

  • Office/catering pipeline may be material but hidden from public sources.

Follow-up questions

  • Provide major customer/catering account list, pipeline, retention, churn, and AR.

V.C Principal avenues for generating new business

partially verified confidence: medium

New business appears generated through new-unit openings, app/online ordering, catering/office, local promotions, and menu innovation [EC-022].

Evidence gaps

  • Acquisition source, conversion, retention, new-store ramp and cannibalization.

Hidden risks

  • New-store growth may mask weaker same-store demand if cohort analysis is not monitored.

Follow-up questions

  • Provide funnel by source/channel and new-store cohort performance.

V.D Sales force productivity model

not publicly verifiable confidence: low

Traditional B2B sales productivity metrics are not public; catering/office sales force, quotas, and cycle are not disclosed [EC-018, EC-022].

Evidence gaps

  • Sales org structure, quotas, bookings, win rates, compensation, pipeline.

Hidden risks

  • Catering growth may require a sales motion whose cost and productivity are hidden.

Follow-up questions

  • Provide catering/office sales productivity model and hiring plan.

V.E Ability to implement marketing plan with current and projected budgets

not publicly verifiable confidence: low

The $200M raise improves capacity for growth/technology/CX, but marketing budget and payback are not public [EC-002, EC-022].

Evidence gaps

  • Budget, CAC/LTV, campaign ROI, promotion reserves, market launch budget.

Hidden risks

  • Marketing spend could escalate as expansion enters competitive markets.

Follow-up questions

  • Provide marketing budget and forecast tied to unit-opening plan and digital funnel assumptions.
Chapter 06

06Research and Development

R&D is best interpreted as product, culinary, digital, sustainability, and format innovation; public signals include Salad AI, menu innovation, reusable bowl/carbon labels, and drive-thru/new unit format, but org/costs are private [EC-011, EC-012, EC-023].

VI.A Description of R&D organization

partially verified confidence: medium

Founder/CEO sponsorship is public, but product, technology, culinary, and sustainability org details are not public [EC-011, EC-023].

Evidence gaps

  • R&D org chart, budgets, vendor contracts, security/privacy owner, AI governance.

Hidden risks

  • AI/product work may rely on vendors or informal processes without robust governance.

Follow-up questions

  • Provide product/engineering/culinary/sustainability org chart, roadmap governance, and R&D spend.
Public R&D personnel and leadership signals
person or rolepublic rolepublic evidenceverification statusdiligence gap
Nick KennerFounder and CEO; public sponsor of Salad AI and growth strategyQuoted in financing and AI articlesverifiedCEO time allocation and product governance.
Technology/product leadershipNot publicly named in sources reviewedAdvanced technology initiatives and Salad AI announcednot_publicly_verifiableProduct/engineering org chart, vendor vs in-house split, security owner.
Culinary/menu innovation teamNot publicly named in sources reviewedOver 15 chef-designed salads and seasonal launchesnot_publicly_verifiableMenu development process, test kitchen staffing, food-cost governance.
Sustainability/impact teamNot publicly named in sources reviewedB Corp, reusable bowl, carbon label, Too Good To Go metricsnot_publicly_verifiableImpact methodology owner and compliance review.
R&D and product innovation portfolio map Public innovation initiatives and dependency layers.

VI.B New Product Pipeline

partially verified confidence: medium

Public pipeline includes Salad AI, menu innovation, seasonal proteins, reusable/sustainability systems, and drive-thru/new-unit formats; adoption/cost/timing are not public [EC-002, EC-007, EC-011, EC-012].

Evidence gaps

  • Roadmap, adoption metrics, development costs, privacy impact assessments, vendor contracts.

Hidden risks

  • Digital personalization may introduce privacy/reliability risk and may not deliver retention lift.

Follow-up questions

  • Provide product roadmap, app/AI KPIs, feature P&L, vendor agreements, and launch test results.
Public product and research pipeline
initiativestatuspublic evidenceexpected timingverification statuskey risks
Salad AI personalized recommendationsLaunchedJanuary 2025 Restaurant Business articlelaunched 2025-01-24verifiedAdoption, model quality, privacy, app reliability.
Advanced technology initiatives/customer experience investmentsFunded priority$200M proceeds to support menu innovation, advanced technology and CXnot disclosedpartially_verifiedROI, vendor dependency, execution bandwidth.
Seasonal/new protein menu launchesActive public cadenceGochujang Chicken Market Plate and LinkedIn/newest protein updateavailable as of 2026 public posts/siteverifiedSKU complexity, supply chain, margin.
Drive-thru formatEarly formatRestaurant Business references first drive-thru in Livingston, NJopened before 2025-01 articlepartially_verifiedReal estate, throughput, capex/payback.
Chapter 07

07Management and Personnel

Founder/CEO Nick Kenner and LinkedIn headcount signals are public, but full management roster, compensation, incentive plans, employee relations, and turnover are not public [EC-006, EC-023].

VII.A Organization Chart

not publicly verifiable confidence: medium

Only founder/CEO is verified; functional leadership org is not publicly verifiable [EC-023].

Evidence gaps

  • Current org chart, reporting lines, spans/layers, regional operations structure.

Hidden risks

  • Rapid expansion without visible management depth could strain execution.

Follow-up questions

  • Provide complete org chart and leadership bios.
Public management/org chart with gaps Verified founder/CEO plus functional roles that require confirmation.

VII.B Historical and projected headcount by function and location

partially verified confidence: medium

LinkedIn provides broad public headcount signals but not payroll truth, function/location mix, or projections [EC-006].

Evidence gaps

  • Historical/projected headcount by function/location; FTE/part-time split; vacancies.

Hidden risks

  • Labor availability and turnover could limit unit growth.

Follow-up questions

  • Provide headcount schedules, hiring plan, training costs, payroll by location/function.
Headcount and hiring signals
signalvalue or observationdate or periodverification statusdiligence request
LinkedIn company size201-500 employeespublished time 2026-06-10 / accessed 2026-06-15partially_verifiedActual employee roster by function/location and FTE/part-time split.
LinkedIn visible employeesView 622 employees at Just Saladaccessed 2026-06-15partially_verifiedReconcile LinkedIn-affiliated profiles to payroll headcount.
Expansion hiring demandMultiple 2026 grand-opening posts across new/expanded markets2026 updatespartially_verifiedHiring plan, open roles, training costs, pre-opening labor.
Projected headcount by function/locationNot publicN/Anot_publicly_verifiableHistorical and projected headcount schedule by restaurant, field, HQ, function.
Public headcount signal chart Visualizes LinkedIn company-size band and visible profile count as separate public signals.

VII.C Senior management biographies

partially verified confidence: medium

Nick Kenner biography/role is public; broader senior management biographies are not public [EC-023].

Evidence gaps

  • Bios, tenure, prior roles, references, background checks where appropriate.

Hidden risks

  • Unverified finance, operations, and technology leaders create diligence uncertainty.

Follow-up questions

  • Provide management bios, references, employment agreements, and board materials.
Senior management roster
name or rolepublic titletenure or background signalsourceverification statusdiligence gap
Nick KennerFounder and CEOFounded/opened in New York City in 2006; quoted on 2025 financing and Salad AIPR Newswire / Restaurant BusinessverifiedEmployment agreement, equity ownership, succession plan.
CFO / finance leaderNot found in public sources reviewednot publicly verifiablePublic search gapnot_publicly_verifiableFinance org chart, controller, audit readiness, reporting cadence.
Operations leaderNot found in public sources reviewednot publicly verifiablePublic search gapnot_publicly_verifiableRegional operations structure, GM turnover, food safety owner.
Technology/product leaderNot found in public sources reviewednot publicly verifiablePublic search gapnot_publicly_verifiableApp/AI ownership, security/privacy owner, vendor management.

VII.D Compensation arrangements

not publicly verifiable confidence: low

Compensation arrangements and benefits plans are not public [EC-023].

Evidence gaps

  • Employment agreements, compensation bands, bonus plans, benefits costs.

Hidden risks

  • Retention incentives may be misaligned after a large financing if not structured well.

Follow-up questions

  • Provide executive and broad-based compensation/benefit plans.

VII.E Incentive stock plans

not publicly verifiable confidence: low

Equity or incentive plans are not public [EC-020, EC-023].

Evidence gaps

  • Equity incentive plan, option/profits-interest grants, vesting, exercise prices.

Hidden risks

  • Post-financing dilution and retention tools may materially affect value and team stability.

Follow-up questions

  • Provide incentive equity plan, grant ledger, and board approvals.

VII.F Significant employee relations problems, past or present

partially verified confidence: medium

CourtListener shows employment-related dockets, but complete employee-relations history is not public [EC-015].

Evidence gaps

  • All complaints, investigations, settlements, union/labor issues, wage/hour audits.

Hidden risks

  • Unresolved or repeated employee-relations issues could create liability and operational distraction.

Follow-up questions

  • Provide employee-relations schedule and counsel assessment.

VII.G Personnel Turnover

not publicly verifiable confidence: low

No systematic turnover metrics are public [EC-023].

Evidence gaps

  • Turnover by role/location, retention initiatives, exit-interview themes, vacancy rates.

Hidden risks

  • Restaurant turnover can increase training cost, quality variance, food-safety risk, and service inconsistency.

Follow-up questions

  • Provide turnover dashboard for last 24 months and retention plan.
Departures and turnover signals
topicpublic signalverification statusriskdiligence request
Executive departuresNo verified executive departures found in public sources reviewedunverifiedLeadership bench and succession unknownManagement turnover schedule for last 24 months.
Restaurant employee turnoverNo public systematic turnover metrics foundnot_publicly_verifiableRestaurant industry turnover can affect service, food safety, training costGM/hourly turnover, vacancy, wage, retention, employee-relations metrics.
Employee relations/legal signalsCourtListener includes employment-related dockets such as Sollazzo and wage/hour style complaints in resultspartially_verifiedClaims history may indicate HR compliance exposureAll employment claims, settlements, investigations, wage/hour audits.
Chapter 08

08Legal and Related Matters

Public legal/regulatory diligence surfaces federal dockets, USPTO trademarks, NYC health inspection rows, and sustainability/B Corp claims; a complete counsel schedule remains essential [EC-015, EC-016, EC-017, EC-024].

VIII.A Pending lawsuits against the Company

partially verified confidence: medium

CourtListener lists numerous dockets naming Just Salad entities, including recent 2025/2026 complaints and older employment/accessibility matters [EC-015].

Evidence gaps

  • Complete litigation schedule, pleadings, insurance/reserves, status, settlement obligations.

Hidden risks

  • Public docket footprint may include wage/hour, employment, accessibility, copyright, and premises claims with unknown reserves.

Follow-up questions

  • Counsel to provide all pending/threatened claims and outcome estimates.
Pending and notable lawsuits against Just Salad entities
casecourt or docketfiled or datespublic status signalverification statusdiligence request
Castro v. Just Salad LLCS.D. Fla. 1:26-cv-20132filed 2026-01-09Complaint against Just Salad LLCpartially_verifiedComplaint, answer, damages, status, counsel assessment.
Ostorga v. Just Salad Services LLCE.D.N.Y. 2:25-cv-013662025 docket; answer and corporate disclosure in July 2025Corporate disclosure identifies HoldCo/Just Salad parentspartially_verifiedClaims, insurance, reserve, current docket status.
Martinez v. Just Salad LLCD. Mass. 1:25-cv-12601filed 2025-09-16Complaint against all defendants in result excerptpartially_verifiedPleadings and materiality.
Sollazzo v. Just Salad RestaurantS.D.N.Y. 1:15-cv-002522015-2018 visible datesSummary judgment granted in part/denied in part on Title VII claimsverified as historic docket excerptSettlement/resolution and HR remediation.
Cohan v. Just Salad Boca Center LLCS.D. Fla. 9:24-cv-807472024-06-14 to 2024-09-30 visible datesAccessibility-style plaintiff search result; status needs confirmationpartially_verifiedADA/accessibility compliance program and settlement obligations.

Public docket search is not a litigation schedule.

Legal, IP, and regulatory timeline Selected public legal, IP, and health inspection events.

VIII.B Pending lawsuits initiated by Company

inconclusive confidence: low

No clear material company-initiated litigation was verified from sampled CourtListener results; not exhaustive [EC-024].

Evidence gaps

  • Company-initiated litigation, arbitration, TTAB, demand letters.

Hidden risks

  • State court, arbitration, demand letters, or IP enforcement may not surface in sampled results.

Follow-up questions

  • Counsel to provide plaintiff-side matters and IP enforcement schedule.
Lawsuits initiated by Just Salad
matter typepublic findingverification statussourcefollow up
Material company-as-plaintiff litigationNo clear material Just Salad-initiated lawsuit identified in sampled CourtListener resultsinconclusiveCourtListener searchCounsel to provide complete litigation schedule including state courts and arbitration.
IP enforcementNo IP enforcement action verified from public search; trademark portfolio existsinconclusiveCourtListener/USPTOList demand letters, oppositions, TTAB proceedings, settlements.

VIII.C Environmental and employee safety issues and liabilities

partially verified confidence: medium

Sustainability claims are public, but environmental/safety liabilities and OSHA/workers-comp data are not public [EC-012, EC-017].

Evidence gaps

  • B Corp certificate, impact report, carbon methodology, OSHA logs, workers-comp claims, food-safety audits.

Hidden risks

  • Greenwashing, sanitation, food safety, and employee safety claims can create reputational/legal risk.

Follow-up questions

  • Provide environmental/safety compliance schedule and sustainability substantiation package.
Regulatory and agency-action summary
agency or areapublic action or signaldatestatusverification statusdiligence request
NYC DOHMHBrooklyn Just Salad row with critical 06C violation, score 13, Grade A2026-06-04Grade A in sampled rowverifiedFull inspection history by location and corrective action logs.
NYC DOHMHManhattan row says establishment re-opened by DOHMH with critical 06D violation, score 72024-06-25Reopening inspection in sampled rowverifiedClosure/reopening context and remediation.
B Corp / sustainability claimsCertified B Corp and impact metrics claimed in company release2025-02-24partially verified via company sourcepartially_verifiedB Corp certificate, impact report, carbon-label methodology.
OSHA/employee safety/environmental liabilitiesNo comprehensive public search result included in this reportN/Anot publicly verifiednot_publicly_verifiableOSHA logs, workers comp claims, safety audits, environmental compliance.

VIII.D Material patents, copyrights, licenses, and trademarks

partially verified confidence: high

USPTO records verify trademark portfolio; patents/software licenses are not public [EC-016].

Evidence gaps

  • IP schedule, assignments, maintenance, software/vendor licenses, AI/data rights.

Hidden risks

  • Trademarks support brand but not deep technical defensibility; dead marks may weaken slogan protection.

Follow-up questions

  • Provide full IP schedule, assignment chain, open-source/vendor license list, and AI/data-rights review.
Material IP assets
assetjurisdictionstatusgoods or servicessourcediligence caveat
JUST SALAD word markUnited StatesLive/registered (sample serial 78613707; additional 2024 design/word records)Restaurant services; salad dressings in separate live recordUSPTOConfirm ownership chain and assignments after financing.
BRINGBACK BOWLUnited StatesLive/registeredOnline ordering services and restaurant/bar servicesUSPTOMaterial to reusable bowl/sustainability moat.
JUST GROCERYUnited StatesLive/registeredOnline retail grocery services featuring delivery/pickupUSPTOAssess whether dormant/non-core brand creates maintenance cost or optionality.
EAT WITH PURPOSE; JUST SALAD WRAPS, BOWLS + MORE; THE CULTURE BARUnited StatesDead/abandoned/cancelled in public USPTO resultsRestaurant servicesUSPTOReview dead marks and current brand claims to avoid weak/unprotected slogans.
Patents/copyrights/software licensesN/ANo material patent/software license disclosures found publiclyApp/AI/ordering technologyPublic source gapRequest IP schedule, vendor licenses, AI model/data rights.

VIII.E Insurance coverage and material exposures

not publicly verifiable confidence: low

Insurance coverage, limits, deductibles, exclusions, and claim reserves are not public [EC-015, EC-017].

Evidence gaps

  • Insurance policies, claims history, deductibles, reserves, broker letters.

Hidden risks

  • Uninsured employment, premises, food-safety, cyber/app, or ADA claims could impair cash flow.

Follow-up questions

  • Provide insurance schedule and loss runs for GL, EPLI, cyber, property, workers comp, D&O, food contamination.

VIII.F Material contracts

not publicly verifiable confidence: low

Material contracts with suppliers, delivery platforms, app vendors, landlords, investors, and sustainability partners are not public [EC-020, EC-021].

Evidence gaps

  • Material contract schedule, leases, supplier agreements, platform/vendor agreements, financing docs.

Hidden risks

  • Lease obligations, supplier exclusivity, vendor SLAs, investor rights, and delivery commissions may be material.

Follow-up questions

  • Provide executed material contracts and obligations summary.

VIII.G Regulatory agency problems

partially verified confidence: medium

NYC health inspection rows are public and require full-location review; no comprehensive multi-state regulatory schedule is public [EC-017].

Evidence gaps

  • All health department inspection histories, corrective actions, fines, licenses/permits by jurisdiction.

Hidden risks

  • Food-safety or sanitation issues could create shutdowns, fines, or brand harm if repeated.

Follow-up questions

  • Provide regulatory schedule across all states and location-level remediation evidence.
Risk register heatmap Severity/likelihood map of all identified risks.

Evidence

Evidence claims
IDClaimStatusSources
EC-001 CB Insights lists Just Salad as a unicorn row at $1B valuation, joined 2025-02-24, United States/New York, Consumer & Retail, with D1 Capital Partners shown as an investor. verified high SRC-001
EC-002 Just Salad announced a $200M capital raise in February 2025 led by Wellington Management alongside D1 Capital Partners, Neuberger Berman, and Stripes, valuing the company at approximately $1B. verified high SRC-002SRC-003
EC-003 Just Salad is a New York-founded fast-casual restaurant chain with nearly 100 locations across seven named U.S. states and a menu spanning salads, wraps, warm bowls, soups, smoothies, and market plates. verified high SRC-002SRC-003SRC-007
EC-004 SEC Form D filings show Just Salad LLC completed exempt offerings totaling $26M and $6M in December 2014, while declining to disclose revenue range. verified high SRC-005SRC-006
EC-005 SEC EDGAR search for Just Salad LLC shows a private-company securities-filing profile rather than public issuer periodic reports. partially verified medium SRC-004
EC-006 Just Salad shows public operating activity and hiring/employee signals in 2026 on LinkedIn. partially verified medium SRC-009
EC-007 Just Salad publicly markets reusable bowls, fresh preparation, carbon-labeled menu items, catering, app ordering, office ordering, and online ordering. verified high SRC-007
EC-008 The Just Salad order site supports an app/online ordering motion with order, catering, and rewards navigation. verified high SRC-008
EC-009 The iOS app has strong aggregate public ratings but user reviews identify ordering and payment reliability issues. partially verified medium SRC-010
EC-010 The Android app listing has public review volume and includes complaints about delivery ordering and rewards expectations. partially verified medium SRC-011
EC-011 Just Salad launched Salad AI in January 2025 to generate personalized salad recommendations from app-based lifestyle, nutrition, and taste inputs. verified high SRC-012
EC-012 Just Salad publicly claims B Corp status, a major reusable-bowl program, carbon menu labels, and Too Good To Go impact metrics. partially verified medium SRC-002
EC-013 Public competitors Sweetgreen and CAVA operate substantially larger restaurant bases and disclose intense competition in fast-casual/health-conscious dining. verified high SRC-013SRC-014
EC-014 Chopt publicly overlaps Just Salad in salads, wraps, bowls, ordering, and rewards positioning. verified medium SRC-015
EC-015 CourtListener search results show a non-trivial legal docket footprint involving Just Salad entities, including employment, accessibility, and other civil complaints. partially verified medium SRC-016
EC-016 USPTO records show multiple Just Salad trademark assets, including live JUST SALAD and BRINGBACK BOWL registrations, and some dead/cancelled or abandoned marks. verified high SRC-017
EC-017 NYC public health inspection data includes Just Salad location inspections with critical violation flags but also Grade A records in the sample. verified high SRC-018
EC-018 Public sources do not disclose Just Salad top customers, customer revenue concentration, churn, backlog, or accounts receivable. not publicly verifiable high SRC-007SRC-008
EC-019 Public sources provide qualitative revenue/unit-economic claims but no audited revenue, margin, same-store-sales, cash burn, or profitability schedules. partially verified medium SRC-002SRC-005SRC-006
EC-020 Current capital structure, ownership percentages, debt instruments, options, warrants, and dilution are not publicly verifiable. not publicly verifiable high SRC-002SRC-004SRC-016
EC-021 Top supplier and procurement concentration data are not public, while public materials indicate dependencies on fresh produce, proteins, packaging/reusable bowls, digital ordering, and real estate. not publicly verifiable medium SRC-002SRC-007SRC-008
EC-022 Just Salad GTM is publicly observable across owned restaurants, app/online ordering, catering/office, delivery, local grand openings, and sustainability-led brand marketing. verified high SRC-007SRC-008SRC-009
EC-023 Nick Kenner is publicly identified as founder and CEO, but a complete current executive roster and management bench are not publicly verifiable. partially verified medium SRC-002SRC-003SRC-009
EC-024 No material company-initiated litigation was identified from the public CourtListener search reviewed, but the search is not exhaustive. inconclusive low SRC-016
EC-025 No disqualifying public evidence of IPO, acquisition, or shutdown was found; current evidence supports continued private-unicorn eligibility as of research date. partially verified medium SRC-001SRC-004SRC-007SRC-009
Sources
IDPublisherTitleAccessed
SRC-001 CB Insights The Complete List Of Unicorn Companies 2026-06-15
SRC-002 PR Newswire / Just Salad Just Salad Raises $200M to Accelerate Growth, Make Everyday Health and Sustainability Possible 2026-06-15
SRC-003 Restaurant Business Just Salad valued at $1B after latest investment 2026-06-15
SRC-004 U.S. Securities and Exchange Commission SEC EDGAR company search results for Just Salad LLC 2026-06-15
SRC-005 U.S. Securities and Exchange Commission Just Salad LLC Form D, accession 0001515971-14-000542 2026-06-15
SRC-006 U.S. Securities and Exchange Commission Just Salad LLC Form D, accession 0001515971-14-000543 2026-06-15
SRC-007 Just Salad Just Salad official website homepage 2026-06-15
SRC-008 Just Salad Just Salad online order app landing page 2026-06-15
SRC-009 LinkedIn Just Salad LinkedIn company profile 2026-06-15
SRC-010 Apple App Store Just Salad App - App Store 2026-06-15
SRC-011 Google Play Just Salad - Apps on Google Play 2026-06-15
SRC-012 Restaurant Business Just Salad turns to artificial intelligence to help guests build their lunch 2026-06-15
SRC-013 U.S. Securities and Exchange Commission Sweetgreen, Inc. Form 10-K for fiscal year ended December 28, 2025 2026-06-15
SRC-014 U.S. Securities and Exchange Commission CAVA Group, Inc. Form 10-K for fiscal year ended December 28, 2025 2026-06-15
SRC-015 Chopt Creative Salad Co. Chopt Creative Salad Co. official homepage 2026-06-15
SRC-016 CourtListener / Free Law Project CourtListener search results for "Just Salad" 2026-06-15
SRC-017 United States Patent and Trademark Office USPTO trademark search API results for Just Salad owner/wordmark 2026-06-15
SRC-018 NYC Open Data / Department of Health and Mental Hygiene NYC DOHMH Restaurant Inspection Results API query for JUST SALAD 2026-06-15

Disclaimer

This report is a public-evidence diligence snapshot, not investment advice. Important financial, legal, technical, and contractual facts remain non-public and should be verified directly with management and primary documents before any investment decision.