Strengths
- CNBC verifies 2019 and 2023 financing/valuation milestones.
- Company materials describe large supplier, affiliate, and connectivity networks.
- 2025 release describes 200M+ tickets, 12,000 cities, and AI/product features.
Diligence report
GetYourGuide
GetYourGuide Startup Diligence Report
Proceed to second-stage diligence only with a heavy information-gap discount. The public case supports brand, supply, demand, financing, and product reality, but not audited financial quality, unit economics, cap-table economics, supplier safety, customer concentration, or legal/regulatory exposure.
Company profile
GetYourGuide Startup Diligence Report
GetYourGuide appears eligible as a private Germany-based travel unicorn. Public evidence verifies a 2019 SoftBank-led $484M round above $1B valuation, a 2023 $194M equity/debt financing at nearly $2B, and active operations through company pages describing employees, offices, supply partners, apps, APIs, and 2025 product releases.
- Website
- www.getyourguide.com
- Sector
- Travel technology; tours, attractions, activities, and experiences marketplace
- Geography
- Germany-headquartered with global consumer and supplier marketplace
- Stage
- Private unicorn
- Known aliases
- GetYourGuide AG, GetYourGuide Deutschland GmbH
- Report version
- 1.0
- Timezone
- Europe/Berlin
Executive summary
Risks
- Audited financials and unit economics are not public.
- Capital structure and RCF/debt terms are unknown.
- Competition from Viator, Klook, Civitatis, OTAs, and direct suppliers is intense.
Gaps
- Audited financials, monthly accounts, GMV/net revenue, margins, CAC/payback, cash, debt, burn, and runway.
- Current cap table, liquidation preferences, option pool, investor rights, Series F terms, RCF terms, and covenants.
- Supplier concentration, safety incidents, refunds, chargebacks, active supply, repeat booking, and customer cohorts.
- Legal/IP verification, privacy/security audits, insurance policies, regulatory correspondence, and material contracts.
Risk register
R-001: Financial statement and unit-economics opacity
Revenue, margin, burn, cash, debt, and runway are not public.
Diligence request: Request audited financials, management accounts, GMV/net revenue bridge, cohort economics, and runway.
R-004: Intense marketplace competition
Viator, Klook, Civitatis, OTAs, and direct suppliers compete for supply and demand.
Diligence request: Benchmark share, CAC/payback, supplier exclusivity, and price parity.
R-002: Capital structure and debt terms unknown
Financing headlines omit preferences, covenants, debt availability, and dilution.
Diligence request: Review cap table, Series F, RCF, covenants, and liquidation waterfall.
R-005: Supplier quality, safety, and concentration exposure
Third-party activity providers control physical experience delivery.
Diligence request: Request supplier roster, incidents, audits, insurance, contracts, and concentration.
R-010: Privacy, security, and compliance controls not independently verified
Public policies do not prove audit results, incident absence, or control effectiveness.
Diligence request: Review privacy/security audits, incidents, DPIAs, DPAs, and supplier compliance files.
R-009: International tax, FX, and travel-regulatory volatility
Global marketplace operations create FX, VAT, tourism, consumer-law, and geopolitical exposure.
Diligence request: Request tax/VAT, FX policy, regulatory correspondence, and downside cases.
R-003: Product and AI impact unproven publicly
AI/product features are public, but adoption and impact are not.
Diligence request: Request product KPIs, experiments, AI evaluation, and roadmap costs.
R-006: API, security, and reliability exposure
API/security pages are public, but uptime and control evidence are private.
Diligence request: Review API SLAs, incidents, pen tests, VDP metrics, and cyber controls.
01Financial Information
Financing and unicorn status are well evidenced publicly, but audited financials, forecasts, cap table, and accounting/tax details are not public.
I.A Annual and quarterly financial information for the past three years
not publicly verifiable confidence: low
No audited statements, quarterly results, management reports, backlog, A/R aging, or revenue/gross-profit breakdowns were public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Financial statements | Not public in reviewed sources | Request audited FY2023-FY2025 and monthly accounts |
| Revenue/margins | Scale metrics public, line items not | Request GMV/net revenue/gross margin bridge |
| A/R/backlog | Not public | Request receivables, refunds, chargebacks, supplier payables |
I.B Financial Projections
partially verified confidence: medium
CNBC and company release evidence verify major 2019 and 2023 financing events, but projections and assumptions are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| 2019 SoftBank round | $484M; valuation above $1B | Strong unicorn eligibility; terms private |
| 2023 financing | $194M at nearly $2B | $85M equity plus $109M RCF needs term review |
I.C Capital Structure
partially verified confidence: low
The 2023 financing included Series F equity and a revolving credit facility; current cap table, preferences, options, and covenants are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Equity | $85M Series F led by Blue Pool | Request security class and preferences |
| Debt | $109M RCF led by UniCredit | Request covenants, maturity, borrowing base |
| Options/warrants | Not public | Request option ledger and dilution waterfall |
I.D Other financial information
partially verified confidence: low
Tax positions, revenue recognition, and full financing history remain private; intermediary terms make accounting/tax review important.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Revenue recognition | Intermediary/commercial-agent terms | Reconcile GMV, net revenue, refunds, liabilities |
| Tax/VAT | German entity and VAT ID public | Review marketplace VAT/tourism taxes/transfer pricing |
| Refunds/chargebacks | Activity contract with provider | Review reserves and supplier liability |
02Products
Public materials show a traveler marketplace, apps, supplier tools, APIs, and AI/product enhancements; adoption and profitability require validation.
II.A Description of each product
partially verified confidence: medium
GetYourGuide offers consumer discovery/booking, mobile app ticketing, supplier enablement, affiliates, connectivity/API integrations, and 2025 AI/product features.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Consumer app | Exclusive deals/offline/paperless claims | Validate app retention and conversion |
| Supplier platform | Large suppliers/languages/partners | Validate active supply and ROI |
| API/connectivity | REST/JSON API with SSL/token | Validate uptime, volume, security |
| Topic | Public evidence | Diligence implication |
|---|---|---|
| AI review management | Announced 2025 | Validate supplier adoption and review outcomes |
| Pickup Planner | Announced 2025 | Validate support/no-show reduction |
| AI filters/events | Announced 2025 | Validate search conversion and category revenue |
03Customer Information
Supplier/partner scale is public, but customer, partner, supplier, and channel concentration are not.
III.A Top customers by application
not publicly verifiable confidence: low
Top customers by application are not public; aggregate ticket and city counts do not reveal concentration or cohorts.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
III.B Strategic relationships
partially verified confidence: medium
Strategic relationship categories include suppliers, affiliates, and connectivity partners; revenue contribution and contract terms are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Suppliers | Tens of thousands cited | Request top contracts and safety terms |
| Affiliates | 2.5K+ cited | Request commissions and contribution |
| Connectivity partners | 250+ cited | Request SLAs and sync reliability |
III.C Revenue by customer
not publicly verifiable confidence: low
Revenue by customer/partner/supplier and any 5%+ concentration are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Revenue by customer/partner | Not public | Top 20 by bookings/revenue/gross profit |
| 5%+ concentration | Not public | Identify supplier/channel/destination dependencies |
| Severed relationships | Not public | List lost/suspended material relationships |
III.D Significant relationships severed within the last two years
not publicly verifiable confidence: low
No public schedule of significant customer, supplier, affiliate, or partner relationships severed in the last two years was found.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
III.E Top suppliers
partially verified confidence: medium
Company materials disclose large supplier counts but not active suppliers, top supplier economics, safety history, or agreement terms.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Supply partners | 50K+ and 35K figures appear in company materials | Reconcile active vs registered supply |
| Tickets/cities | 200M+ tickets and 12,000 cities | Validate repeat, refunds, concentration |
| Affiliates/connectivity | 2.5K+ affiliates and 250+ connectivity partners | Measure revenue and dependency |
04Competition
GetYourGuide faces large global and regional competitors including Viator/Tripadvisor, Klook, Civitatis, OTAs, and supplier-direct channels.
IV.A Competitive landscape by market segment
partially verified confidence: medium
Competitors compete on supply breadth, price, reviews, brand, paid acquisition, localization, and supplier economics.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| GetYourGuide | 50K+ supply partners; 200M+ tickets | Strong but company-published scale |
| Viator/Tripadvisor | 350K+ experiences; 55K+ operators | Large incumbent supply breadth |
| Klook | $100M investment; 2,700+ destinations | Well-funded Asia-focused rival |
| Civitatis | Spanish-speaking tours focus | Regional/language specialist |
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Supply quality | Multi-homing suppliers and direct channels | Validate exclusivity and quality |
| Demand acquisition | SEO/paid/app/affiliate competition | Validate CAC/payback |
| Localization | Languages, currencies, destinations | Validate conversion/support by region |
Axis values are analyst estimates.
05Marketing, Sales, and Distribution
Distribution appears multi-channel through web/app, affiliates, suppliers, and connectivity/API partners, but CAC/payback, major customer trends, sales productivity, and budget capacity are private.
V.A Strategy and implementation
partially verified confidence: medium
Company positioning emphasizes memorable travel experiences, global supply, app convenience, affiliates, connectivity, and AI/product PR.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
V.B Major Customers
not publicly verifiable confidence: low
Major customer relationship status, pipeline, cohort trends, and partner health are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
V.C Principal avenues for generating new business
partially verified confidence: medium
New business appears to come from direct web/app demand, SEO/paid channels, affiliates, supplier acquisition, and APIs/connectivity.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Direct web/app | Consumer app and site | Request traffic, conversion, retention |
| Affiliates | 2.5K+ affiliates | Request commission and fraud controls |
| Connectivity/API | 250+ partners and API docs | Request API bookings and uptime |
V.D Sales force productivity model
not publicly verifiable confidence: low
Sales compensation, quotas, sales cycles, and new-hire productivity are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| CAC/payback | Not public | Needed for profitable growth |
| Sales quota/ramp | Not public | Needed for supplier acquisition productivity |
| Pipeline trends | Not public | Needed to underwrite forecast |
V.E Ability to implement marketing plan with current and projected budgets
partially verified confidence: low
The 2023 financing shows capital access, but current marketing budget, cash, runway, and covenant capacity are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| FX/localization | 37 languages/currencies | Request FX exposure and localization economics |
| Budget/runway | $194M 2023 financing | Request current cash, budget, covenant capacity |
| Travel demand shocks | Global marketplace model | Request downside cases by geography/category |
06Research and Development
API documentation and product releases evidence ongoing R&D, but engineering org, cost, technical debt, roadmap, and AI/security controls are private.
VI.A Description of R&D organization
partially verified confidence: low
Public API and security pages support software/integration operations, but architecture, uptime, incidents, and engineering structure are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| API authentication | SSL/API-token docs | Request security design and incidents |
| Vulnerability intake | Security page/VDP | Request VDP metrics and remediation SLA |
| AI/data governance | AI features announced | Request model/data rights review |
VI.B New Product Pipeline
partially verified confidence: medium
2025 product release identifies AI review management, Pickup Planner, Shows & Events expansion, and AI filters, but development cost and KPI impact are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| AI discovery | AI filters announced | Validate conversion and governance |
| Supplier AI | AI review management announced | Validate adoption and guardrails |
| Operations/events | Pickup Planner and Shows & Events | Validate reliability and category economics |
07Management and Personnel
Founders, CEO/COO/CFO profiles, 1,000+ employees, and 17 offices are public; complete org, compensation, stock plans, and turnover are not.
VII.A Organization Chart
partially verified confidence: medium
Public leadership pages identify CEO/co-founder Johannes Reck, COO/co-founder Tao Tao, and CFO Nils Chrestin; complete reporting lines are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VII.B Historical and projected headcount by function and location
partially verified confidence: medium
Careers materials describe 1,000+ employees and 17 offices, but headcount by function/location is not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Headcount/offices | 1,000+ employees; 17 offices | Request function/location history |
| Compensation/benefits | Not public | Request agreements and plans |
| Turnover/relations | Not public | Request attrition and HR claims |
VII.C Senior management biographies
partially verified confidence: medium
Senior profiles for Reck, Tao, and Chrestin are public; detailed employment history, references, and succession planning are not.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Johannes Reck | CEO and co-founder | Request employment terms and succession |
| Tao Tao | COO and co-founder | Request responsibilities and retention |
| Nils Chrestin | CFO | Request controls/debt readiness evidence |
VII.D Compensation arrangements
not publicly verifiable confidence: low
Employment agreements, compensation arrangements, and benefit plans are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VII.E Incentive stock plans
not publicly verifiable confidence: low
Option pool, equity incentive plan, grant ledger, and dilution from stock incentives are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VII.F Significant employee relations problems, past or present
inconclusive confidence: low
No verified public evidence of significant employee-relations problems was found, but absence of evidence is not proof of absence.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VII.G Personnel Turnover
not publicly verifiable confidence: low
Turnover, regretted attrition, retention programs, and benefit-plan impact are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
08Legal and Related Matters
Terms, privacy, security, legal notice, compliance report, litigation lead, and trademark lead are public; full legal, IP, insurance, contract, and regulatory diligence remains open.
VIII.A Pending lawsuits against the Company
partially verified confidence: medium
PacerMonitor shows Alto Dynamics v. GetYourGuide Deutschland GmbH and dismissal without prejudice; full docket/counsel review is needed.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VIII.B Pending lawsuits initiated by Company
inconclusive confidence: low
No lawsuits initiated by GetYourGuide were identified in reviewed public sources; comprehensive counsel search is needed.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VIII.C Environmental and employee safety issues and liabilities
partially verified confidence: medium
Supplier/activity safety and human-rights compliance are key marketplace risks; child-labor report provides public posture but not incident files.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Child-labor/supplier diligence | Group-wide, zero tolerance, no severe allegations | Request audit files and incidents |
| Privacy/GDPR | Controller structure described | Request DPIAs, DPAs, incident log |
| Security/fraud | VDP and fraud channels | Request audits, VDP metrics, cyber claims |
VIII.D Material patents, copyrights, licenses, and trademarks
partially verified confidence: low
TrademarkElite provides a GETYOURGUIDE trademark lead, but official USPTO/EUIPO/DPMA verification and full IP schedule are required.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Alto Dynamics litigation | PacerMonitor docket; dismissed without prejudice | Verify full docket with counsel |
| GETYOURGUIDE trademark | TrademarkElite serial 99522826 | Verify official registers |
| Company-initiated litigation | No public schedule found | Run counsel docket search |
VIII.E Insurance coverage and material exposures
not publicly verifiable confidence: low
Insurance coverage, exclusions, limits, supplier insurance requirements, and claims history are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Supplier/affiliate agreements | Not public | Core economics, safety, indemnity, termination |
| Debt/RCF documents | Not public beyond headline | Covenants and maturity affect runway |
| Insurance policies | Not public | Needed for cyber, D&O, E&O, travel/activity exposure |
VIII.F Material contracts
partially verified confidence: low
Public terms describe an intermediary model; material supplier, affiliate, payment, cloud, debt, lease, and insurance contracts are not public.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
VIII.G Regulatory agency problems
partially verified confidence: medium
Privacy, security, legal notice, and child-labor materials show public compliance posture but not audits, incidents, or regulatory correspondence.
Evidence gaps
- Request private schedules, contracts, KPIs, and management explanations for this checklist area.
Hidden risks
- Public evidence may omit adverse terms, concentration, weak economics, or regulatory exposure.
Follow-up questions
- Provide data-room evidence supporting this section and reconcile it to audited financials where applicable.
| Topic | Public evidence | Diligence implication |
|---|---|---|
| Legal entity | Deutschland GmbH, HRB, VAT ID | Confirm group structure |
| Marketplace role | Intermediary/commercial agent | Review liability/tax/consumer law |
| Privacy/security | Policy and VDP pages | Request audits and incidents |
Evidence
| ID | Claim | Status | Sources |
|---|---|---|---|
| EC-001 | Public unicorn list includes GetYourGuide as a Germany travel unicorn with $1B+ valuation date in May 2019. | partially verified medium | SRC-001 |
| EC-002 | CNBC reported a $484M SoftBank-led 2019 round valuing GetYourGuide above $1B. | verified high | SRC-002 |
| EC-003 | CNBC reported a 2023 $194M financing at nearly $2B valuation. | verified high | SRC-003 |
| EC-004 | Company release states the 2023 financing comprised $85M Series F and $109M revolving credit facility. | verified high | SRC-004 |
| EC-005 | Careers materials describe active scale: 1,000+ employees, 17 offices, 50K+ supply partners, and $194M recent funding. | partially verified medium | SRC-005 |
| EC-006 | About page says GetYourGuide was founded in 2009 by Johannes, Tao, Martin, and Tobias. | partially verified medium | SRC-006 |
| EC-007 | Supplier materials cite 50K+ suppliers, 2.5K+ affiliates, 250+ connectivity partners, and 37 languages/currencies. | partially verified medium | SRC-007 |
| EC-008 | Integrator/API materials describe REST/JSON API integration with SSL/API-token controls. | partially verified medium | SRC-008 |
| EC-009 | App materials promote exclusive deals, offline access, paperless tickets, and updates. | partially verified medium | SRC-009 |
| EC-010 | 2025 product release cites 200M+ tickets, 35K supply partners, 12,000 cities, and AI/product enhancements. | partially verified medium | SRC-010 |
| EC-011 | Terms describe GetYourGuide as intermediary/commercial agent with activity contracts directly with providers. | verified high | SRC-011 |
| EC-012 | Privacy policy describes GDPR/controller concepts including Activity Provider controller roles. | partially verified medium | SRC-012 |
| EC-013 | Security page provides vulnerability disclosure and fraud reporting channels. | partially verified medium | SRC-013 |
| EC-014 | Legal notice identifies GetYourGuide Deutschland GmbH, HRB 132059 B, VAT DE276456081, and management details. | verified high | SRC-014 |
| EC-015 | Child-labor due-diligence materials describe group-wide scope, supplier zero tolerance, and no severe allegations. | partially verified medium | SRC-015 |
| EC-016 | GetYourGuide press profile identifies Johannes Reck as CEO and co-founder. | verified high | SRC-016 |
| EC-017 | GetYourGuide press profile identifies Tao Tao as COO and co-founder. | verified high | SRC-017 |
| EC-018 | GetYourGuide press profile identifies Nils Chrestin as CFO. | verified high | SRC-018 |
| EC-019 | Tripadvisor 2024 Form 10-K states Viator had 350,000+ experiences and 55,000+ operators. | verified high | SRC-019 |
| EC-020 | Klook announced a $100M 2025 investment and 2,700+ destinations. | partially verified medium | SRC-020 |
| EC-021 | Civitatis positions itself as a Spanish-speaking tours and activities marketplace. | partially verified medium | SRC-021 |
| EC-022 | PacerMonitor lists Alto Dynamics v. GetYourGuide Deutschland GmbH and dismissal without prejudice. | partially verified medium | SRC-022 |
| EC-023 | TrademarkElite lists GETYOURGUIDE serial 99522826, owner GetYourGuide AG, published for opposition. | partially verified low | SRC-023 |
| EC-024 | Reviewed public sources did not disclose audited financials, cap table, customer concentration, sales productivity, compensation, turnover, insurance, or full contracts. | not publicly verifiable medium | SRC-004 |
Disclaimer
This report is a public-evidence diligence snapshot, not investment advice. Important financial, legal, technical, and contractual facts remain non-public and should be verified directly with management and primary documents before any investment decision.