Startup Diligence
Diligence report Enterprise Tech / HR, payroll and SMB business-management software Private unicorn / growth-stage SMB HR and business-management software company

Factorial

Factorial Startup Diligence Report

Proceed only to confirmatory diligence. A positive thesis depends on verifying $100M+ ARR quality, retention, module expansion, CAC/payback, defensibility against HR/payroll competitors, privacy/security maturity and financing economics beyond public valuation headlines.

Company profile

Factorial Startup Diligence Report

Factorial is eligible for a public-source diligence report: CB Insights and TechCrunch support a $1B private-unicorn valuation on 2022-10-11, and current company pages support active operations as the Barcelona HR/SMB business software company. The investment case cannot be underwritten from public evidence alone because financial statements, cap table, customer cohorts, contracts, security audits and legal clearance are private. Evidence: EC-001, EC-002, EC-003, EC-004, EC-020.

Website
factorialhr.com
Sector
Enterprise Tech / HR, payroll and SMB business-management software
Geography
Barcelona, Spain with international operations referenced in Europe, Brazil, Mexico and Spanish/Portuguese-speaking markets
Stage
Private unicorn / growth-stage SMB HR and business-management software company
Known aliases
Factorial, Factorial HR, Everyday Software, S.L., factorialhr.com
Report version
1.0
Timezone
UTC

Executive summary

Strengths

  • CB Insights and TechCrunch corroborate Factorial as a $1B private unicorn from the 2022 Series C period.
  • Public company/legal sources support Factorial HR / Everyday Software, S.L. as the Barcelona SMB HR/business-management software target.
  • Factorial publicly markets an active platform spanning HR/payroll, time, talent, finance, IT, integrations/API and AI.

Risks

  • Financial opacity despite public ARR and valuation signals.
  • Sensitive HR/payroll data privacy and security exposure without public independent audit artifacts.
  • Crowded HR/payroll/workforce software competition and pricing pressure.

Gaps

  • Audited financials, ARR bridge, cash/debt, gross margin, burn, backlog, AR aging and forecast model.
  • Fully diluted cap table, liquidation preferences, option pool, debt/loan terms and runway.
  • Top-customer ARR, concentration, churn, retention, NRR/GRR cohorts, contracts and reference calls.
  • CAC/payback, funnel conversion, quota attainment, channel mix and partner economics.
  • SOC/ISO reports, pen tests, subprocessors, DPA/DPIA, breach history and regulatory/litigation/IP/insurance clearance.

Recommended next steps

  • Run financial quality-of-revenue and cap-table/debt diligence before relying on headline valuation.
  • Request customer/cohort/contract data and conduct independent customer references across regions and modules.
  • Have counsel and security specialists review legal, privacy, security, IP, regulatory, insurance and material contracts.
  • Benchmark win/loss, pricing, retention and product depth against Personio/Sesame/BambooHR/Rippling/Deel/Paycor-style competitors.

Risk register

critical medium likelihood

R-005: Sensitive HR/payroll data privacy and security exposure

Factorial processes employee/collaborator data; public security materials lack independent audit artifacts and incident history.

Diligence request: Security review of SOC/ISO, pen tests, subprocessors, DPA, incident log, encryption/key management, backups and AI governance.

high high likelihood

R-001: Financial opacity despite public ARR claim

Audited financials, ARR bridge, cash, debt, margin, burn, budget-to-actuals, backlog and AR aging are private.

Diligence request: Require audited/management financials, KPI pack, ARR bridge, cash/debt schedule, forecast model and quality-of-revenue review.

high high likelihood

R-003: Crowded HR/payroll/business-software competition

Factorial competes with HRIS/payroll suites and adjacent workforce platforms with strong distribution and pricing power.

Diligence request: Run win/loss calls, pricing-discount analysis, competitive renewal cohorts and product-depth benchmarking.

high high likelihood

R-006: CAC, payback and sales productivity unknown

Public GTM channels are visible but acquisition economics, quota attainment and payback are not public.

Diligence request: Request spend by channel, funnel, CAC, payback, LTV/CAC, quota attainment, sales cycle and partner-sourced ARR.

high high likelihood

R-008: Cap table, debt, runway and liquidation preference gaps

Headline unicorn valuation does not reveal current cap table, debt obligations, cash runway, option pool or preferences.

Diligence request: Request fully diluted cap table, debt/loan documents, preferences, option plan, investor rights and 24-month runway forecast.

high medium likelihood

R-002: SMB churn and cyclicality

SMB HR/payroll buyers can churn or downsize in weak cycles; public sources do not disclose cohorts, retention or customer health.

Diligence request: Request logo/GRR/NRR cohorts by customer size, region and product module plus churn reasons.

high medium likelihood

R-004: International regulatory and localization complexity

Multi-country HR/payroll, privacy, employment and tax requirements can raise support burden and liability.

Diligence request: Obtain country revenue mix, local legal opinions, payroll partner contracts, entity chart and compliance registers.

high unknown likelihood

R-007: Customer concentration and renewal quality undisclosed

Top-customer ARR, contracts, renewal dates and customer concentration are not public.

Diligence request: Request top-25 customer schedule, contracts, renewal calendar, reference calls and concentration analysis.

Chapter 01

01Financial Information

Factorial passes the public unicorn eligibility screen via CB Insights and TechCrunch; however, audited financials, ARR bridge, cash/debt, cap table and unit economics remain private. Evidence: EC-001, EC-004, EC-006, EC-020, EC-026.

I.A Annual and quarterly financial information for the past three years

not publicly verifiable confidence: medium

Company-published $100M ARR is a useful public signal, but audited statements, backlog, AR aging, gross margin and budget-to-actuals are not public. Evidence: EC-006, EC-020.

Evidence gaps

  • Audited financial statements, management accounts, revenue recognition policy, backlog, AR aging and product/geography gross profit.

Hidden risks

  • R-001 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide audited financials, monthly management accounts, ARR bridge, revenue-recognition memo, AR aging and gross-margin schedules.
Public revenue, ARR and unit-economic signals
metricpublic signaldiligence caveatverification status
ARRCompany blog claims $100M ARR reached in 2025.ARR bridge, churn, discounts, revenue-recognition policy and auditor support not public.partially_verified
Customers14k+ customers across 10 countries in 2025 blog; 15k clients/companies in 2026 pages.Active, paying, contracted and logo-count definitions not public.inconclusive
Gross margin / COGSNo reliable public disclosure found.Need P&L by product, hosting/support costs and implementation costs.not_publicly_verifiable
CAC / paybackPublic GTM channels and pricing CTAs exist.Need sales/marketing spend, funnel, quota attainment and payback.not_publicly_verifiable

I.B Financial Projections

not publicly verifiable confidence: low

Growth and international-expansion signals are public, but projections, assumptions, scenario model, capex and financing needs require private records. Evidence: EC-006, EC-020, EC-023.

Evidence gaps

  • Three-year forecast model, scenario assumptions, pricing/churn assumptions, international FX/localization assumptions and external financing assumptions.

Hidden risks

  • R-001 remains material until private diligence closes the related gap.
  • R-004 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide board-approved plan, budget-to-actuals, downside cases and financing/runway assumptions.
Public valuation and ARR anchors Bar chart of disclosed/estimated valuation and ARR public anchors in USD millions.

I.C Capital Structure

not publicly verifiable confidence: medium

Public sources identify investors and funding headlines but not shares, preferences, debt terms, warrants, option pool or runway. Evidence: EC-001, EC-004, EC-026.

Evidence gaps

  • Fully diluted cap table, investor rights, liquidation preferences, debt/loan documents, warrants, options and off-balance-sheet liabilities.

Hidden risks

  • R-008 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide cap table, financing docs, debt schedules, option plan and current runway analysis.
Capital structure and ownership snapshot
stakeholder or itempublic positiondiligence caveatverification status
K Fund, Creandum, CRVCB Insights unicorn row investors; TechCrunch prior/Series C participants.Ownership %, preference stack, pro rata rights and board rights not public.verified
Atomico / GIC / Tiger GlobalTechCrunch reported Atomico-led Series C with GIC and Tiger Global participation.Securities terms and ownership not public.verified
General Catalyst / Fin CapitalCB profile and company blog point to 2025 debt/commitment signals.Loan covenants, warrants, maturity and runway impact not public.partially_verified
Option pool, warrants, notes, debt, off-balance-sheet liabilitiesNo public detail found.Request fully diluted cap table and debt/off-balance-sheet schedules.not_publicly_verifiable

I.D Other financial information

partially verified confidence: medium

Funding history is visible at a headline level; tax positions, accounting policies, debt terms and current financing basis are not public. Evidence: EC-004, EC-005, EC-026.

Evidence gaps

  • Tax positions, NOLs, revenue-recognition policies, financing terms and current basis for each round.

Hidden risks

  • R-008 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide tax memos, accounting policies, all financing instruments and investor basis schedules.
Public funding-round history
dateroundamountlead or participantsvaluation or termsverification status
2020 earlySeries A$16M publicly referencedNot detailed in reviewed evidenceNot publicpartially_verified
2021-09-05Series B$80MTiger Global lead; CRV, Creandum, Point Nine, K Fund participatingTechCrunch source-estimated roughly $500M post-moneypartially_verified
2022-10-11Series C$120MAtomico lead; GIC, Tiger Global, CRV, K-Fund, Creandum$1B valuation; all-equity per TechCrunchverified
2025-03-19 / early 2025Loan / General Catalyst commitmentCB: $120M last raised; company blog: General Catalyst commitment increased to $200MGeneral Catalyst, Fin Capital in CB; General Catalyst in company blogDebt/commitment terms not publicpartially_verified

Amounts and terms must be reconciled against signed financing documents.

Factorial public financing timeline Timeline of public financing, valuation and acquisition events relevant to eligibility.

Timeline does not substitute for cap-table or transaction-document review.

Chapter 02

02Products

Public pages verify an active, broad Factorial platform across HR/payroll, time, talent, finance, IT, API/integrations and AI; module economics and product quality remain private. Evidence: EC-007, EC-008, EC-017, EC-028.

II.A Description of each product

verified confidence: medium

Factorial publicly markets an all-in-one business management suite for HR/payroll, time/planning, talent, finance, IT and AI, with pricing starting at $8/user/month and tailored packaging. Evidence: EC-007, EC-008, EC-017, EC-028.

Evidence gaps

  • Module-level ARR, attach rates, gross margin, retention, roadmap, incident history, AI governance and customer satisfaction by product.

Hidden risks

  • R-003 remains material until private diligence closes the related gap.
  • R-005 remains material until private diligence closes the related gap.
  • R-009 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide module P&L, roadmap, release metrics, support-ticket trends, security architecture and AI governance documentation.
Product and SKU matrix
product areapublic featuresprimary audiencediligence focus
HR & Payroll / Core HREmployee portal, documents, e-signature, payslip distribution, payroll preparation/review.SMB HR/admin teams and employees.Payroll localization, implementation burden, support costs.
Time & PlanningTime off, time tracking, shift management, project management.Managers, HR and operations.Compliance across working-time laws and mobile/geolocation privacy.
Talent ManagementPerformance, recruiting/ATS, onboarding/offboarding, training, goals/OKRs.HR and people managers.Module adoption, employee data governance, AI use cases.
Finance / IT / AIFinance management, IT management, AI assistant and reports/cost prompts.CFOs, IT admins, leadership.Suite expansion complexity, security, attach rate and gross margin.
Pricing and packaging signals
package or metricpublic signalinvestment questionverification status
Starting pricePricing page title says Factorial starts at $8 per month per user.What is actual average price/user/month by region and module?partially_verified
Tailored quotePage says Factorial will create a tailored plan based on chosen tools.What discounting, minimum seats, contract length and implementation fees apply?partially_verified
Core bundleAll plans include Factorial Core with directory, onboarding/offboarding, payslip distribution, documents, e-signature, notifications and PDFs.What % of customers attach paid modules beyond Core?partially_verified
Enterprise/customer-specific pricingNo negotiated rates public.Request ACV, discounts, churn by package and implementation services margin.not_publicly_verifiable
Product expansion and roadmap evidence
initiativepublic evidencestatusrisk or gap
Expense cards / financeTechCrunch 2022 said expense cards were in quiet beta; current site includes Finance.Partially verified public signal.Need launch/adoption, regulated financial partners and unit economics.
AI platform / Factorial OneHomepage says AI handles paperwork; AI fund page offers credits/cost reductions.Current public marketing signal.Need AI governance, hallucination controls, customer data isolation and monetization.
API/integration ecosystemAPI docs invite developers to build integrations; integrations page mentions Zapier.Current developer/platform signal.Need API usage, uptime, partner revenue and data-sharing controls.
Acquired assetsCB profile lists Fuell and Codegram acquisitions.Partially verified from database.Need integration plans, earn-outs, IP assignments and employee retention.
Public product-suite architecture Publicly described platform modules and dependencies.
Chapter 03

03Customer Information

Public customer counts/logos are directionally positive, but top-customer ARR, concentration, retention, churn and severed relationships are not public. Evidence: EC-009, EC-010, EC-027.

III.A Top customers by application

partially verified confidence: medium

Public sources give aggregate customer/client/company counts and logos, but the top 15 customers by application are not disclosed. Evidence: EC-009, EC-027.

Evidence gaps

  • Top-15 customer list by application, ARR, product ownership, dates, customer health and reference contacts.

Hidden risks

  • R-002 remains material until private diligence closes the related gap.
  • R-007 remains material until private diligence closes the related gap.
  • R-010 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide top-25 customer schedule and authorize reference calls across HR/payroll, time, finance and AI use cases.
Public customer and logo evidence
signalpublic evidencediligence requestverification status
2022 customer countTechCrunch reported roughly 7,000 customers across Europe and hundreds of thousands of users.Active paying customers, ARR by cohort, and country mix at 2022 date.verified
2025 customer countCompany blog reported more than 14,000 customers across 10 countries.Definition of customer and country scope; reconcile to billing system.partially_verified
2026 client/company countAbout/AI pages state 15k clients/companies and show logos including Freshly/Beso Beach/Nude Project/Rock in Rio.Logo permission, contract status, ARR contribution and reference calls.partially_verified
Top-customer concentrationNo top-customer ARR or >5% revenue disclosure found.Top 25 ARR, renewal dates, churn/upsell history and customer health.not_publicly_verifiable
Public customer-count anchors Bar chart of public customer/client/company counts; definitions are not directly comparable.

III.B Strategic relationships

partially verified confidence: medium

Public partner-program, API and financing relationship signals exist, but partner revenue contribution and obligations are not public. Evidence: EC-011, EC-021, EC-026.

Evidence gaps

  • Partner-sourced ARR, contract terms, channel conflicts, revenue share and implementation responsibilities.

Hidden risks

  • R-006 remains material until private diligence closes the related gap.
  • R-009 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide partner contracts, channel ARR by partner, referral economics and partner pipeline reports.
Strategic relationships and partnerships
partner or relationshipnaturepublic evidencediligence gap
Reseller partnersChannel distributionPartnership page describes reseller program.Partner-sourced ARR, margin, partner concentration and contractual commitments not public.
Referral partnersLead generationPartnership page lists Referral as a partner path.Referral economics and lead quality not public.
Product integration partnersEcosystem/product integrationsPartnership page lists Product Integration; integrations page mentions Zapier.Integration SLA, API usage, data-sharing terms and maintenance costs not public.
General CatalystFinancing/strategic commitment signalCompany blog references General Catalyst commitment increased to $200M.Debt/equity terms and strategic obligations not public.

III.C Revenue by customer

not publicly verifiable confidence: high

Revenue concentration and any customers representing 5%+ of revenue are not publicly verifiable. Evidence: EC-010.

Evidence gaps

  • Revenue by customer, contract value, renewal status, NRR/GRR cohorts and concentration thresholds.

Hidden risks

  • R-002 remains material until private diligence closes the related gap.
  • R-007 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide customer-level ARR, billings, renewal calendar, churn cohorts and concentration analysis.

III.D Significant relationships severed within the last two years

not publicly verifiable confidence: medium

No reliable public list of severed customer, partner or supplier relationships was found. Evidence: EC-010, EC-018.

Evidence gaps

  • Lost top accounts, terminated partner/supplier contracts and disputed implementations.

Hidden risks

  • R-007 remains material until private diligence closes the related gap.
  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide churn/lost-deal and partner/supplier termination schedules for the past 24 months.

III.E Top suppliers

partially verified confidence: medium

Public supplier evidence identifies AWS Germany, Zapier and privacy/DPO provider signals; full supplier spend/concentration is private. Evidence: EC-011, EC-012, EC-013.

Evidence gaps

  • Top supplier spend, hosting contracts, subprocessors, SLAs, termination rights and supplier risk assessments.

Hidden risks

  • R-005 remains material until private diligence closes the related gap.
  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide top supplier schedule, subprocessor list, cloud architecture, SLAs and security reviews.
Top supplier and infrastructure dependency snapshot
supplier or dependencyrolepublic evidenceconcentration risk
Amazon Web Services GermanyCloud hosting for customer dataSecurity page states all customer data is stored on AWS servers in Germany.Cloud concentration, regional availability and subprocessor diligence.
ZapierIntegration automationIntegrations page says users can connect to hundreds of tools with Zapier.Third-party integration reliability and data-transfer controls.
Privacy/DPO provider First Privacy B.V.DPO contact / privacy governancePrivacy policy lists FIRST PRIVACY B.V. DPO contact details.External privacy advisory dependency; review engagement scope.
Payroll/localization partnersPotential country-specific payroll/compliance supportNo complete supplier list public.Need supplier contracts, SLAs, subprocessors and termination rights.
Chapter 04

04Competition

Factorial competes in a crowded HR/payroll/workforce/business-management market; public evidence supports category participation but not win rates or pricing power. Evidence: EC-016.

IV.A Competitive landscape by market segment

verified confidence: medium

Public sources position Factorial as a Workday-for-SMBs/SMB HR platform while CB lists HR/payroll/workforce competitors including Sesame, Personio comparables, BambooHR, Deel, Papaya Global and Rippling. Evidence: EC-016.

Evidence gaps

  • Win/loss data, pricing comparisons, churn reasons, buyer references and product-depth benchmarks.

Hidden risks

  • R-003 remains material until private diligence closes the related gap.
  • R-009 remains material until private diligence closes the related gap.

Follow-up questions

  • Run win/loss calls and collect competitive displacement, pricing and renewal analytics.
Competitor comparison matrix
competitorsegmentoverlap with factorialpublic source signaldiligence question
Personio / Sesame / Shyfter / PeopleForceEuropean SMB HRIS/workforce softwareCore HR, time, talent, payroll-adjacent workflows.CB Insights lists Personio comparable and Sesame/Shyfter/PeopleForce competitors.Regional win/loss, pricing and feature depth.
BambooHR / PaycorSMB/mid-market HR and payroll suitesHR, payroll, benefits/time/performance.CB profile compare-to competitors include BambooHR and Paycor.US/enterprise expansion threat and buyer switching costs.
Rippling / Deel / Papaya GlobalWorkforce management, global payroll, HR/IT/finance convergenceHR plus IT/finance/payroll and international workforce workflows.CB competitor descriptions mention Rippling, Deel and Papaya Global.Can Factorial defend against better-funded platform expansion?
Workday and incumbent ERPsEnterprise HRIS / HCM suitesUpper-SMB/mid-market buyers may compare with larger suites.TechCrunch called Factorial a Workday-for-SMBs.Up-market feature gaps and migration friction.
Basis-of-competition scoring
axisfactorial positioncompetitor pressureevidence
SMB focus/localizationStrong public positioning for SMBs and Spanish/Portuguese/European markets.Personio/Sesame/Paycor/BambooHR also specialize in SMB/mid-market HR.TechCrunch and Factorial public pages.
Suite breadthHR, payroll, time, talent, finance, IT and AI suite messaging.Rippling/Deel/Papaya have strong HR/payroll/IT/global workforce narratives.Factorial homepage/pricing and CB competitor descriptions.
Price/transparencyStarts at $8/user/month with tailored quotes.Competitors can discount or bundle; realized pricing not public.Pricing page and public competitive market context.
Security/compliance trustPublishes security/privacy pages and AWS Germany claim.Enterprise buyers may demand SOC/ISO evidence and mature compliance programs.Security/privacy pages.
SMB HR/workforce competitive market map Qualitative market map of Factorial and public competitor categories.
Chapter 05

05Marketing, Sales, and Distribution

Public GTM evidence shows direct demo/free-start CTAs, tailored quotes, partner programs, integrations/API and AI-fund campaigns; CAC/payback and sales productivity are private. Evidence: EC-011, EC-021, EC-025.

V.A Strategy and implementation

verified confidence: medium

Public materials show positioning around AI business management, direct CTAs, customer proof and partner channels. Evidence: EC-021.

Evidence gaps

  • Channel mix, campaign ROI, partner revenue share, budget and regional GTM strategy.

Hidden risks

  • R-006 remains material until private diligence closes the related gap.
  • R-003 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide GTM plan, marketing budget, channel attribution, campaign ROI and partner performance.
Distribution channels and GTM motions
channelpublic evidencelikely rolemissing metrics
Direct website / demo / free startHomepage/pricing pages show Start for free, request demo and tailored quote CTAs.Direct demand generation and sales-led conversion.Traffic, lead conversion, ACV, sales cycle, payback.
Partner programPartnership page describes reseller, referral and product integration paths.SMB channel leverage and ecosystem distribution.Partner-sourced ARR, economics and churn.
Integrations/APIAPI docs and integrations page support developer/integration ecosystem.Retention, upsell and partner-led implementation.API usage, integration-driven retention and support costs.
AI Acceleration FundCompany campaign offers limited-time cost reductions/platform credits.Promotional acquisition/expansion campaign.Credit cost, conversion, retention and CAC payback.
Public marketing-signal summary
signalevidencediligence useverification status
AI positioningHomepage says AI handles paperwork; AI Acceleration Fund page markets AI credits.Assess repositioning from HRIS to AI business-management suite.verified
Customer proofCustomer stories page and AI campaign logos; company-public metrics.Select reference-call targets and check logo permissions.partially_verified
ARR milestone PRCompany blog announced $100M ARR and leadership in Europe.Reconcile to financials and market-position claims.partially_verified
Careers/employer brandCareers site markets Barcelona startup and benefits.Assess hiring funnel and retention risk.partially_verified

V.B Major Customers

not publicly verifiable confidence: medium

Public customer proof does not disclose major-customer relationship status, growth prospects or pipeline. Evidence: EC-009, EC-010.

Evidence gaps

  • Major customer pipeline, expansion opportunities, renewal risk and customer health.

Hidden risks

  • R-002 remains material until private diligence closes the related gap.
  • R-007 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide top-account plans, expansion pipeline, renewal forecast and customer-success health scores.

V.C Principal avenues for generating new business

verified confidence: medium

Direct web CTAs, partner/reseller/referral/product-integration paths, API/integrations and AI Acceleration Fund campaigns are publicly visible. Evidence: EC-011, EC-021.

Evidence gaps

  • Channel-sourced ARR, conversion rates, funnel volume and payback.

Hidden risks

  • R-006 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide funnel by source, channel attribution and partner/integration pipeline data.
Public GTM funnel and diligence gaps GTM funnel from public demand channels to private retention metrics.

V.D Sales force productivity model

not publicly verifiable confidence: high

Sales compensation, average quota, sales cycle and new-hire ramp are not publicly available. Evidence: EC-025.

Evidence gaps

  • Sales compensation plans, quotas, attainment, ramp, sales cycle, pipeline aging and territory model.

Hidden risks

  • R-006 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide CRM export, sales comp plans, quota attainment, ramp cohorts and sales-cycle analytics.
Sales productivity and private KPI request table
metricpublic signalrequired private recordpriority
CAC and paybackNot disclosed.Monthly sales/marketing spend, new ARR by cohort and gross margin.high
Quota attainment and sales cycleNo sales productivity model public.CRM opportunity export, quota plan and ramping rep cohorts.high
Pipeline by channel/regionDirect, partner and AI campaign channels visible.Pipeline aging, win rates, partner attribution, regional ARR.high
Discounts and packaging economicsStarts at $8/user/month; tailored quotes.Price book, discount waterfall, module attach and churn by plan.high

V.E Ability to implement marketing plan with current and projected budgets

not publicly verifiable confidence: low

Budget sufficiency is not public and depends on cash/runway, CAC/payback and international expansion efficiency. Evidence: EC-020, EC-025, EC-026.

Evidence gaps

  • Marketing budget, runway, hiring plan, regional campaigns and board-approved forecasts.

Hidden risks

  • R-001 remains material until private diligence closes the related gap.
  • R-006 remains material until private diligence closes the related gap.
  • R-008 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide marketing plan, budget, runway model and sensitivity analysis.
Chapter 06

06Research and Development

Public R&D signals include product/software teams, API/integration docs, AI positioning and finance/IT expansion; R&D budget, roadmap, architecture and technical debt are private. Evidence: EC-011, EC-015, EC-017, EC-028.

VI.A Description of R&D organization

partially verified confidence: medium

Careers and product/API pages indicate product, software development, API, AI and security/privacy workstreams, but org chart and resourcing are not public. Evidence: EC-011, EC-015, EC-017.

Evidence gaps

  • Engineering org chart, R&D budget, roadmap ownership, attrition, technical debt, SDLC, incident history.

Hidden risks

  • R-005 remains material until private diligence closes the related gap.
  • R-009 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide engineering/product org chart, roadmap, R&D spend, architecture diagrams, SDLC and incident/postmortem log.
Key R&D personnel / public technical organization signals
role or teampublic signaldiligence requestverification status
Product and software developmentCareers page references product quality and software development teams.Engineering org chart, product leaders, attrition, roadmap ownership.partially_verified
API/platform teamPublic API docs and integration partner program exist.API uptime, developer headcount, roadmap and support tickets.verified
AI/product analyticsHomepage and AI fund market AI automation and data access.AI architecture, model/vendor dependencies, prompt/data controls and adoption.partially_verified
Security/privacy engineeringSecurity and privacy pages identify controls, DPA/DPO and AWS Germany.Security headcount, SDLC, vulnerability management and audit reports.partially_verified
R&D and platform portfolio map Publicly visible R&D/product domains and dependencies.

VI.B New Product Pipeline

partially verified confidence: medium

Public pipeline signals include AI, finance/expense cards, integrations/API and localization, but costs, timelines, adoption and risks are private. Evidence: EC-017, EC-028.

Evidence gaps

  • New product status/timing, development cost, critical technology, AI/data governance and module-level adoption.

Hidden risks

  • R-005 remains material until private diligence closes the related gap.
  • R-009 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide roadmap, launch KPIs, AI governance, module attach/churn, cloud costs and technical-risk register.
Public product / research pipeline
pipeline itempublic statusexpected valuerisk or gap
AI business management / Factorial OneCurrent homepage and AI fund messaging.Automation, data access, cross-module differentiation.AI accuracy, privacy, adoption, monetization.
Finance / expense capabilities2022 expense cards beta and current Finance module in site.ARPU expansion beyond HR.Payments/compliance partners, support costs, launch traction.
Integrations/API ecosystemAPI docs and integration partner program live.Retention and ecosystem leverage.Partner quality, uptime, security reviews.
Localized payroll/HR expansionTerms list subsidiaries; TechCrunch references Europe and Latino markets.International growth.Local compliance, tax, payroll-provider dependence.
Chapter 07

07Management and Personnel

Public evidence identifies founders and substantial team scale, but current org chart, executive roster, compensation, stock plans, attrition and employee-relations data are private. Evidence: EC-005, EC-006, EC-015.

VII.A Organization Chart

not publicly verifiable confidence: low

No complete public organization chart was found; careers/about pages show operating scale but not reporting lines. Evidence: EC-015.

Evidence gaps

  • Current org chart, reporting lines, board composition, executive responsibilities and succession plan.

Hidden risks

  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide org chart, board roster, reporting lines and succession/key-person plans.
Senior management and founder roster
namepublic rolesource signaldiligence gap
Jordi RomeroFounder; CEO in 2021 TechCrunch article; quoted founder in 2025 company blog.TechCrunch and company blog.Current title, equity, employment agreement and key-person risk.
Pau RamonCo-founder per TechCrunch 2021.TechCrunch founder list.Current role/title and equity not public.
Bernat FarreroCo-founder per TechCrunch; founder quoted in 2025 blog.TechCrunch and company blog.Current role/title and employment/equity terms not public.
Board and executive teamNo complete current roster in reviewed public sources.CB people fields incomplete/secondary.Request board minutes, org chart, executive bios and references.

VII.B Historical and projected headcount by function and location

partially verified confidence: medium

Company pages cite +1,500 people and +500 added in 2025, but historical/projection by function/location is not public. Evidence: EC-006, EC-015.

Evidence gaps

  • Monthly headcount by function/location, hiring plan, attrition, backfills, productivity ratios and contractor count.

Hidden risks

  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide HRIS headcount exports, hiring plan and attrition by function/location.
Headcount and hiring signals
period or signalpublic evidenceinterpretationverification status
2025 hiringCompany blog says more than 500 people added to the team so far in 2025.Rapid growth signal; not total headcount.partially_verified
2026 current teamAbout page states +1500 people working in Factorial.Large operating scale; function/location breakdown unknown.partially_verified
Careers presenceCareers page lists offices/jobs/team benefits and product/software/GTM teams.Active employer brand and hiring funnel.partially_verified
Projected headcountNo forecast public.Need hiring plan, productivity and retention analysis.not_publicly_verifiable
Public headcount / hiring anchors Public headcount and hiring signals disclosed by company pages.

VII.C Senior management biographies

partially verified confidence: medium

TechCrunch identifies founders Jordi Romero, Pau Ramon and Bernat Farrero; current executive biographies and board roles require confirmation. Evidence: EC-005, EC-006.

Evidence gaps

  • Current management bios, references, employment terms, equity and key-person insurance.

Hidden risks

  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide executive bios, references, board materials and key employment agreements.

VII.D Compensation arrangements

not publicly verifiable confidence: low

Careers page mentions benefits, but executive/employee compensation arrangements are not public. Evidence: EC-015.

Evidence gaps

  • Compensation bands, bonus plans, executive agreements, benefit costs and country-specific benefits.

Hidden risks

  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide compensation bands, executive agreements, benefits summary and payroll cost by country.
Compensation, employee-relations and turnover gaps
areapublic signalprivate records neededpriority
Compensation and benefitsCareers page references competitive salary, health insurance and benefits.Compensation bands, bonus plans, benefits costs and employment agreements.medium
Incentive stock/optionsNo option-plan detail public.Equity incentive plan, grants, vesting, refresh policy and option pool.high
Turnover and employee relationsNo verified layoff/turnover/public employee-relations issue found in reviewed sources.Attrition by function/location, exit interviews, disputes and engagement surveys.high
Key-person retentionFounders remain publicly associated, but current executive roster incomplete.Founder/employment agreements, non-compete/non-solicit enforceability, succession plan.high

VII.E Incentive stock plans

not publicly verifiable confidence: high

Incentive stock plan details and option grants are not publicly available. Evidence: EC-026.

Evidence gaps

  • Equity incentive plan, option pool, grant ledger, vesting and refresh grants.

Hidden risks

  • R-008 remains material until private diligence closes the related gap.
  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide equity plan, board approvals and grant ledger.

VII.F Significant employee relations problems, past or present

not publicly verifiable confidence: medium

No verified employee-relations issue was found in reviewed public sources; absence is not public clearance. Evidence: EC-015, EC-018.

Evidence gaps

  • Employee claims, grievances, labor inspections, settlement agreements and employee-relations logs.

Hidden risks

  • R-011 remains material until private diligence closes the related gap.
  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide HR/legal claims schedule, settlements, investigations and labor-inspection correspondence.
Legal, litigation, regulatory and corporate summary
matterpublic evidencestatusdiligence request
Corporate entity / registryLegal notice and terms identify Everyday Software, S.L., Barcelona address, CIF and Commercial Registry references.partially_verified from company-owned sourcesRegistry extracts, bylaws, minute books, entity chart.
Pending lawsuits against FactorialNo verified docket located in reviewed public sources.not_publicly_verifiable / inconclusiveCounsel docket searches and litigation schedule.
Lawsuits initiated by FactorialNo verified docket located in reviewed public sources.not_publicly_verifiable / inconclusiveCounsel docket searches and litigation schedule.
AcquisitionsCB lists acquisitions of Fuell and Codegram.partially_verified database signalPurchase agreements, IP assignments, earn-outs and indemnities.

VII.G Personnel Turnover

not publicly verifiable confidence: high

Turnover rates for the last two years and retention-related benefits are not public. Evidence: EC-015.

Evidence gaps

  • Monthly voluntary/involuntary attrition, regretted attrition, exit reasons, retention plan performance.

Hidden risks

  • R-012 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide turnover by function/location, exit interview themes and retention program results.
Chapter 08

08Legal and Related Matters

Company-owned legal/privacy/security pages verify entity, privacy/security posture and terms, but lawsuits, regulatory clearances, IP registrations, insurance and material contracts remain unresolved. Evidence: EC-002, EC-012, EC-013, EC-014, EC-018, EC-019.

VIII.A Pending lawsuits against the Company

not publicly verifiable confidence: medium

No verified pending lawsuit against Factorial was located in reviewed public sources, but public web research is not legal clearance. Evidence: EC-018.

Evidence gaps

  • Spain/EU/U.K./U.S./Brazil/Mexico and operating-market docket searches, claims schedule and counsel letters.

Hidden risks

  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Company counsel to provide litigation schedule and docket search memos.
Legal and regulatory public-evidence timeline Timeline of public legal/entity, privacy/security and acquisition events.

VIII.B Pending lawsuits initiated by Company

not publicly verifiable confidence: medium

No verified lawsuits initiated by Factorial were located in reviewed public sources; this remains inconclusive. Evidence: EC-018.

Evidence gaps

  • Litigation initiated by company, collections disputes and IP enforcement matters.

Hidden risks

  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide counsel litigation schedule for matters initiated by Factorial.

VIII.C Environmental and employee safety issues and liabilities

not publicly verifiable confidence: low

As a software company, public environmental/safety exposure appears limited to offices and employment compliance; no safety records were public. Evidence: EC-014, EC-018.

Evidence gaps

  • Office leases, health/safety policies, labor inspections, remote-work policies and regulatory correspondence.

Hidden risks

  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide workplace safety policies, office lease obligations and labor-inspection history.
Data protection, contracts, insurance and regulatory exposure
areapublic evidenceriskfollow up
Privacy/GDPRPrivacy policy says Factorial processes platform data as processor and identifies DPO contact.Cross-border HR data processing and subprocessor obligations.DPA, subprocessors, DPIAs, data-transfer mechanisms, regulator correspondence.
Security/SLASecurity page lists account/physical security, training, background checks, SLA and AWS Germany.Audit evidence and incident history not public.SOC/ISO, pen-test, SLA performance, incident log, BC/DR tests.
Material contractsTerms of use public; negotiated enterprise contracts not public.Termination, liability caps, data-processing obligations and MFN/discount risk.Top customer/supplier contracts and standard order forms.
Insurance / regulatory agency problemsNo insurance schedule or enforcement record found in reviewed public materials.Uninsured cyber/employment/regulatory exposure.Insurance certificates, claims history and counsel regulatory search.

VIII.D Material patents, copyrights, licenses, and trademarks

inconclusive confidence: low

Domain ownership is stated on the legal page, but trademark/patent/copyright/software-license evidence is not registry-verified; CB patent references may be unrelated. Evidence: EC-019.

Evidence gaps

  • Trademark schedules, patents, copyrights, OSS/SBOM, employee/contractor IP assignments and acquired-company IP transfer records.

Hidden risks

  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide IP schedule, registry extracts, OSS SBOM, invention assignments and acquisition IP assignment documents.
Material IP and intangible assets
asset or categorypublic signalverification statusdiligence request
factorialhr.com domainLegal notice states domain names used to access website are Factorial ownership.partially_verifiedDomain registrar records and security controls.
Factorial marks/logosBrand used across company pages; no registry extract reviewed.not_publicly_verifiableEUIPO/OEPM/WIPO/USPTO trademark schedules and assignments.
PatentsCB patent references appear inconsistent with HR software and may be entity collision.inconclusiveOwner-matched patent search and exclusion of unrelated Factorial entities.
Software/code/IP assignmentsNo source-code ownership, OSS or employee-assignment data public.not_publicly_verifiableIP assignment agreements, OSS SBOM, licenses and contractor records.

VIII.E Insurance coverage and material exposures

not publicly verifiable confidence: high

Insurance coverage, limits, exclusions and claims history are not publicly available. Evidence: EC-018.

Evidence gaps

  • Insurance policies/certificates, coverage limits, exclusions, claims history and cyber-insurance controls.

Hidden risks

  • R-005 remains material until private diligence closes the related gap.
  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide insurance schedule, policies, claims history and broker coverage memo.

VIII.F Material contracts

not publicly verifiable confidence: medium

Public terms identify platform contracting entity and subsidiaries; negotiated customer, supplier, partner, debt and acquisition contracts are private. Evidence: EC-014, EC-018, EC-022.

Evidence gaps

  • Top customer contracts, supplier/cloud contracts, partner agreements, acquisition agreements, debt/financing documents and employment agreements.

Hidden risks

  • R-011 remains material until private diligence closes the related gap.
  • R-008 remains material until private diligence closes the related gap.

Follow-up questions

  • Provide material contracts schedule and copies of top customer, supplier, partner, acquisition and financing agreements.

VIII.G Regulatory agency problems

partially verified confidence: medium

Security/privacy pages support GDPR-aware operations, but regulatory agency problems, investigations and audit reports are not publicly cleared. Evidence: EC-012, EC-013, EC-018, EC-024.

Evidence gaps

  • Regulator correspondence, DPIAs, SOC/ISO reports, pen tests, breach log, subprocessor reviews and payroll/localization approvals.

Hidden risks

  • R-004 remains material until private diligence closes the related gap.
  • R-005 remains material until private diligence closes the related gap.
  • R-011 remains material until private diligence closes the related gap.

Follow-up questions

  • Counsel/security team to review privacy/regulatory files, audit reports, subprocessors, breach history and local payroll compliance.
Risk heatmap Severity/likelihood map for the full diligence risk register.

Evidence

Evidence claims
IDClaimStatusSources
EC-001 CB Insights lists Factorial as a Spain/Barcelona Enterprise Tech unicorn valued at $1B with date joined 2022-10-11 and investors K Fund, Creandum and CRV. verified high SRC-001
EC-002 Factorial is the Barcelona HR/SMB business software company operated by Everyday Software, S.L., not an unrelated company. verified high SRC-002SRC-012SRC-013SRC-014
EC-003 Factorial appears active and private as of the research date, but the absence of IPO/acquisition/shutdown evidence is an inconclusive public-source screen. partially verified medium SRC-002SRC-005SRC-006SRC-015SRC-016
EC-004 TechCrunch reported Factorial raised a $120M all-equity Series C led by Atomico with GIC and existing investors, valuing the company at $1B. verified high SRC-003
EC-005 TechCrunch reported Factorial raised an $80M Series B in 2021 at an estimated roughly $500M post-money valuation, led by Tiger Global with CRV, Creandum, Point Nine and K Fund participating. partially verified medium SRC-004
EC-006 Factorial publicly claimed $100M ARR in September 2025, more than 14,000 customers across 10 countries, and acceleration after General Catalyst increased its commitment to $200M. partially verified medium SRC-017
EC-007 Factorial markets an active all-in-one business-management platform spanning HR and payroll, time and planning, talent management, finance and IT. verified medium SRC-005
EC-008 Factorial publicly states pricing starts at $8 per month per user and uses tailored quotes/modules including Core, Time, Talent, Finance and IT. partially verified medium SRC-006
EC-009 Public customer-count and logo signals exist but definitions vary across sources and require validation. partially verified medium SRC-003SRC-016SRC-017SRC-018
EC-010 Customer concentration, retention, churn, NRR, top-account ARR and reference quality are not publicly verifiable. not publicly verifiable high SRC-003SRC-007SRC-016SRC-017
EC-011 Factorial operates direct, partner and integration-led distribution motions, including reseller/referral/integration partners, Zapier connections and API documentation. verified medium SRC-008SRC-009SRC-010
EC-012 Factorial publishes security controls including DPA/DPO/breach-policy references, account/physical security/training topics, an SLA and AWS Germany data hosting. partially verified medium SRC-011
EC-013 Factorial privacy materials identify GDPR-style personal-data processing roles, DPO contact and data-subject rights for web/platform users. partially verified medium SRC-012
EC-014 Factorial terms and legal pages identify Everyday Software, S.L. as the Spanish platform entity and list example subsidiaries in Brazil and Mexico. verified medium SRC-013SRC-014
EC-015 Public team signals indicate substantial scale, with company pages citing +1,500 people and careers materials describing product, software development, customer care and go-to-market teams. partially verified medium SRC-015SRC-016SRC-017
EC-016 Factorial competes in crowded SMB HR, payroll and business-management software markets against private and public HR/payroll/workforce platforms. verified medium SRC-002SRC-003SRC-004
EC-017 Public product pipeline signals include 2022 expense cards beta, API/integrations and 2025-2026 AI platform/AI Acceleration Fund messaging. partially verified medium SRC-003SRC-005SRC-010SRC-018
EC-018 Pending lawsuits, regulatory agency problems, insurance coverage and material contracts are not publicly verifiable from the reviewed public sources. not publicly verifiable medium SRC-002SRC-011SRC-012SRC-013SRC-014
EC-019 Public IP ownership is unresolved; CB Insights patent references appear inconsistent with HR software and may be a name/entity collision. inconclusive low SRC-002SRC-013
EC-020 Audited financial statements, cash/debt, budget-to-actuals, gross margin, ARR bridge, revenue recognition and AR aging are not publicly available. not publicly verifiable high SRC-001SRC-003SRC-017
EC-021 Public GTM signals include direct demo/free-start CTAs, a €10M AI Acceleration Fund campaign and a partner program. verified medium SRC-005SRC-006SRC-008SRC-018
EC-022 CB Insights indicates Factorial acquired Fuell in 2023 and Codegram in 2021, while TechCrunch said 2022 funding would support acquisitions. partially verified medium SRC-002SRC-003
EC-023 International expansion spans Europe and Spanish/Portuguese-speaking markets, increasing localization, payroll, tax and privacy complexity. partially verified medium SRC-003SRC-014SRC-016SRC-017
EC-024 Because Factorial processes HR/payroll/workforce records, data privacy and security are business-critical risks. verified medium SRC-011SRC-012
EC-025 CAC, payback, channel productivity, quota attainment and sales-cycle data are not publicly verifiable. not publicly verifiable high SRC-006SRC-008SRC-018
EC-026 Financing, cap-table, debt, option-pool and runway details remain private despite public funding headlines. not publicly verifiable high SRC-001SRC-002SRC-003SRC-004SRC-017
EC-027 Public customer and country metrics are directionally positive but inconsistent enough to require definition reconciliation. inconclusive medium SRC-003SRC-016SRC-017SRC-018
EC-028 Expansion from HR into payroll, finance, IT and AI increases product, compliance and implementation complexity. partially verified medium SRC-005SRC-006SRC-017SRC-018
Sources
IDPublisherTitleAccessed
SRC-001 CB Insights CB Insights: The Complete List Of Unicorn Companies 2026-05-23
SRC-002 CB Insights CB Insights company profile: Factorial 2026-05-23
SRC-003 TechCrunch Factorial adds $120M and doubles valuation to $1B to build enterprise-quality HR for SMBs 2026-05-23
SRC-004 TechCrunch Spain’s Factorial raises $80M on the back of strong traction for its ‘Workday for SMBs’ 2026-05-23
SRC-005 Factorial / Everyday Software, S.L. Factorial homepage 2026-05-23
SRC-006 Factorial / Everyday Software, S.L. Factorial pricing plans 2026-05-23
SRC-007 Factorial / Everyday Software, S.L. Factorial customer stories 2026-05-23
SRC-008 Factorial / Everyday Software, S.L. Factorial partnership program 2026-05-23
SRC-009 Factorial / Everyday Software, S.L. Factorial integrations page 2026-05-23
SRC-010 Factorial / Everyday Software, S.L. Factorial API documentation 2026-05-23
SRC-011 Factorial / Everyday Software, S.L. Factorial security page 2026-05-23
SRC-012 Factorial / Everyday Software, S.L. Factorial privacy policy 2026-05-23
SRC-013 Factorial / Everyday Software, S.L. Factorial legal notice 2026-05-23
SRC-014 Factorial / Everyday Software, S.L. Factorial terms of use 2026-05-23
SRC-015 Factorial / Everyday Software, S.L. Factorial careers site 2026-05-23
SRC-016 Factorial / Everyday Software, S.L. About Factorial 2026-05-23
SRC-017 Factorial / Everyday Software, S.L. Factorial reaches $100M in ARR and consolidates its leadership in Europe 2026-05-23
SRC-018 Factorial / Everyday Software, S.L. The Factorial AI Acceleration Fund 2026-05-23

Disclaimer

This report is a public-evidence diligence snapshot, not investment advice. Important financial, legal, technical, and contractual facts remain non-public and should be verified directly with management and primary documents before any investment decision.